Presales Solutions Engineer - Email Security

SHI International Corp; United States; Remote; USD 130,000 - 190,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401K

Job summary

SHI International Corp. is seeking a Pre-Sales Cybersecurity Solutions Engineer to provide consultative technical support to customers and internal sales teams. You will design, position, and articulate cybersecurity solutions that align with customer business objectives across modern enterprise, hybrid, and cloud environments.

This role is remote with periodic reporting to the office in Austin, TX. You will lead technical discovery, assess architectures, demonstrate email security, develop

Qualifications

• Experience designing security architectures for enterprise environments.
• Strong knowledge of email security technologies including phishing defense and DLP.
• Ability to articulate value propositions to technical and executive audiences.
• Familiarity with Proofpoint, Mimecast, Abnormal and related tools.

Responsibilities

• Lead technical discovery to understand customer goals and security needs.
• Assess architectures, identify gaps, and propose improvements.
• Demonstrate email security capabilities and present high-level architectures.
• Develop solution proposals and supporting documentation.
• Collaborate with partners and vendors to validate proposed solutions.
• Support PoCs to prove technical fitness and business value.
• Deliver security-focused enablement to sales teams.
• Ensure smooth handoff to delivery post-closure.

Skills

Security architectures

Email security

Pre-sales

Vendor liaison

Communication

Tools

Proofpoint

Mimecast

Abnormal

Data security platforms

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World‑class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The Pre‑Sales Cybersecurity Solutions Engineer is a customer‑facing security professional who provides consultative technical support to customers and internal sales teams. This role focuses on designing, positioning, and articulating cybersecurity solutions that align with customer business objectives across modern enterprise, hybrid, and cloud environments. This remote position may require periodic reporting to the office in Austin, Texas, based on business needs and as determined by SHI.

Role Description

• Lead technical discovery sessions to understand customer business goals, security challenges, and technology environments.
• Assess customer security architectures and identify gaps, risks, and opportunities for improvement.
• Demonstrate expertise in email security environments (e.g., SEG, API‑based protection, phishing defense, and data protection) and develop high‑level architectures, solution proposals, and supporting technical documentation.
• Design and recommend scalable cybersecurity solutions aligned to customer requirements and best practices.
• Present security solutions, value propositions, and competitive differentiation to both technical and executive audiences.
• Support product demonstrations, whiteboard sessions, and technical briefings.
• Collaborate with technology partners and vendors to validate and refine proposed solutions.
• Assist with pre‑sales proof‑of‑concept (PoC) efforts to validate technical fitness and business value.
• Provide technical enablement and security‑focused training to internal sales teams.
• Ensure a smooth handoff to post‑sales delivery teams following opportunity closure.

Behaviors and Competencies

• Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
• Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
• Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
• Detail‑Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.
• Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
• Follow‑Up: Can proactively identify tasks that require follow‑up, initiate necessary actions, and contribute to efficient workflow management.
• Problem‑Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.
• Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.
• Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.
• Results Orientation: Can set challenging goals for their team and lead them to achieve this goals distribution third-more? This should straightforward but is he the could be intensity. I now the anything honest would keep date. I'm so gl
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  Skill Level Requirements

  • - Intermediate Experience and understanding of security frameworks such as NIST, HITRUST, CIS, Etc.
  • - Intermediate Strong email security technologies knowledge, including but not limited to phishing and business email compromise (BEC) protection, secure email gateways (SEG), API‑based email security solutions, data loss prevention (DLP), and advanced threat protection.
  • - Intermediate Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process.
  • - Intermediate Expertise in email security solutions, including Proofpoint, Mimecast, Abnormal, and other industry‑leading vendors, with exposure to broader data security platforms.

  Other Requirements

  3+ years of experience in cybersecurity, pre‑sales engineering, or solutions architecture. Broad understanding of email and data security environments across cloud, on‑premises, and hybrid architectures. Strong knowledge of cybersecurity domains such as identity, network security, endpoint protection, data protection, and security operations. Familiarity with security frameworks and standards (e.g., NIST, CIS, HITRUST). Experience supporting sales teams in a VAR, systems integrator, or technology provider environment. Strong presentation skills, including the ability to deliver live or virtual demonstrations. Excellent written and verbal communication skills. High attention to detail, organization, and follow‑up. Initiative to research, learn, and resolve problems with a positive, collaborative mindset. Exceptional relationship‑building skills and passion for technology. Strong documentation skills, including system and network diagrams and customer‑facing presentations.

  Preferred Certifications

  CISSP, CCSP, CISM, SSCP Relevant Industrial or Relevant OEM Cyber Security Technical or Professional certifications Relevant vendor or OEM cybersecurity technical or professional certifications

  Benefits

  Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

  Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

  Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

  About Us

  Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World‑class facilities and the technology you need to thrive – in our offices or yours.