Preregistration Specialist

Penn Medicine, University of Pennsylvania Health System; Woodbury Heights (NJ); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Tuition assistance

Employee benefits

Job summary

Penn Medicine Woodbury Heights is seeking a Pre-registration specialist to verify patient demographics and insurance information, and to communicate any financial obligations clearly for expeditious processing.

This full-time role collaborates with scheduling, financial counseling, and registration staff to minimize wait times and secure necessary authorizations. A strong emphasis on accuracy and patient communication underpins daily activities.

Qualifications

• HS Diploma/GED and 3+ years of work experience in patient access, medical billing, or customer service.
• Experience communicating with patients, verifying demographics and insurance information.
• Ability to explain price estimates and collect patient responsibility clearly.

Responsibilities

• Obtains and documents insurance details and authorizations as required.
• Verifies demographics and insurance information for pre-registration.
• Calculates patient responsibility and communicates payment expectations.
• Coordinates with scheduling and registration to minimize wait times on day of service.
• Ensures accurate data entry and eligibility checks in the system.

Skills

Customer service

Patient Access

Medical Billing

Education

HS Diploma/GED

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: CCA-Penn Primary Care and Penn Specialty Practices

Department: Shared Services Woodbury

Location: Penn Medicine Woodbury Heights- 1006 Mantua Pike

Hours: FT

Job Summary: The Pre-registration specialist reports to the Supervisor of Financial Clearance, and directly communicates with patients to verify patient demographics and insurance information. Ensures all financial obligations are communicated to patients clearly, are updated on the account, and are detailed to ensure expeditious processing of patient accounts. This position conducts insurance eligibility checks, verifies insurance information, obtains authorizations/referrals if necessary and if appropriate collects patient responsibility for patients prior to care. Accurately identifies primary and secondary payers. This individual will relay relevant financial information (e.g., price estimates and payment plan options) in a clear and patient-friendly manner. This position works collaboratively with scheduling, financial counseling, and registration staff members to ensure patient wait times are minimized on the day of service.

Accountabilities

• Obtains and documents specific details related to the authorization including effective and end dates using the appropriate legacy system and associated software application via patient notes, authorizations, tasks, workflow, phone calls and/or email
• Obtains information to complete Medicare Secondary Payer Questionnaire and other payer specific documents as required
• Certifying patient demographic, insurance, and financial data collected during scheduling and pre-registration activities
• Appropriately collects and/or sets payment arrangements with patients or their representative, scheduling payments on deposits due, which may include screening of patients for enrollment in available credit option programs.
• Effectively communicates with payer to determine extent of coverage and other limitations or co-payments provisions. Maintains knowledge of and complicates with each payer’s requirements for verifying insurance and obtaining pre[1]authorizations/ pre-certifications
• Documents all information obtained during pre-registration activities. Identifies un-and underinsured and low-income patients; refers them to staff who can help with financial assistance options and other arrangements prior to patient visit
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Qualifications

• HS Diploma/GED And 3+ years Work experience in Patient Access, Medical Billing, or Customer service

Benefits

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Salary Range

$0.00 - $0.00/Hourly

As part of their job offer, successful candidates are provided a specific rate, taking into consideration various factors including experience and education.

Live Your Life's Work

Equal Opportunity Employer Statement

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.