Prepared Foods Team Member II

River Valley Co-op; Northampton (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

River Valley Co-op in Northampton, MA is seeking a Prepared Foods Team Member II to join our team. You will maintain deli counters, prepare drinks and sandwiches, slice meats and cheeses, and deliver friendly customer service while helping meet department goals.

The role requires the ability to multitask, lift up to 50 pounds, stand for long periods, and work varied shifts including evenings and weekends. We value teamwork, reliability, and a positive, respectful manner.

Qualifications

• Previous food service experience preferred.
• Ability to lift 50 pounds and stand long hours.
• Flexible schedule including evenings/weekends.
• Positive communication with customers and team.

Responsibilities

• Maintain par levels for items; ensure case signage with ingredients, dates and prices.
• Slice to order meats and cheeses; prepare hot and cold sandwiches.
• Prepare drinks (coffee, smoothies) and maintain beverage service.
• Provide outstanding customer service with pride and product knowledge.
• Follow food safety procedures and assist with opening/closing duties.
• Keep work area clean and organized; report equipment issues.

Skills

Customer service

Food handling

Teamwork

Multitasking

Time management

Stand long hours

Tools

Electric meat slicer

Job description

River Valley Co-op Our Mission: River Valley Co-op staff members are all empowered ambassadors for our cooperative’s mission of creating a just marketplace that nourishes the community.Cooperative values and the larger cooperative movement inspire us to work together for a more sustainable and just future. As a team, we work to leverage our grocery retail's economic impact for positive social change in the food system, our environment, and our community. We are committed to social justice and developing our anti-racism and multicultural skills throughout our organization.Our cooperatively-owned business values working together in partnership with our local food producers, other vendors and service providers, community organizations, employees, and our customers to serve our community food needs in ways that sustainably support our mutual needs and aspirations. We prioritize building and sustaining our business operations capacity to generate positive impacts for our employees, business partners, customers, local economy, the common good of our community, and the environment.Our friendly store operations specializing in fresh, local, organically grown, and natural foods, builds community resilience and grows our local economy. We work hard and have fun doing it, act with honesty, kindness, and respect, and strive to improve every day.Position: PREPARED FOODS TEAM MEMBER IIRequires open availability, including evenings and weekends.Status: Reports to Prepared Foods Deli ManagerPay Level: II, non-exempt.Purpose: To maintain drip coffee, prepare smoothies, fresh juice, and espresso to order, slice meat and cheese to order, and make hot and cold sandwiches to order, while providing prompt, friendly, helpful customer service to help meet department goals for sales, margin, labor, and customer service.ResponsibilitiesMaintain par levels for all items to be used throughout your shift.Maintain all service ware for in-house and to-go beverages.Communicate product needs and ideas to the Prepared Foods Deli Manager and Prepared Foods Manager.Follow all opening and closing procedures as directed by the Prepared Foods Deli Manager and Prepared Foods Manager.Maintain correct signage for all products in the case with correct ingredients, dates, and prices.Slice to order specialty meats and cheeses; make hot and cold sandwiches to order; prepare drink offerings following standardized department procedures.Provide outstanding customer service with pride and genuine care for our customers and our product.Act as a role model/ information conduit for our customers concerning ingredients and products used in our deli.Maintain and use all equipment following guidelines set by the Prepared Foods Deli Manager and Prepared Foods Manager.Clean up spills, sweep, mop, polish work areas, sort and take out the trash, and recycle daily.Follow all food safety/cold and hot storage procedures.Advise the Prepared Foods Deli Manager and Prepared Foods Manager of all equipment repairs, replacements, or upgrades.Maintain accurate and up-to-date records of the cost of preparing daily specials.Research and develop new recipes for the made-to-order bar.Read and initial daily deli communication logs.ALL STAFF DUTIESAttend and participate in team and storewide meetings.Perform other tasks assigned by the Prepared Foods Deli Manager.Organized attention to detail.Ability to multitask.Ability to lift 50 pounds.Ability to stand for long hours and work in close quarters with many team members.Ability to communicate in a positive tone with all team members and customers.Ability to work varied shifts beginning at 7 a.m. and ending after 10 p.m.Ability to work a flexible schedule and the ability to cover shifts as needed.Neat appearance and a personable attitude.Ability to come to work on time for scheduled shifts and accurately use a time clock.Willingness to handle meat and seafood.Ability to follow through on verbal and written instructions.Ability to properly operate and clean an electric meat slicer.Manual dexterity with department equipment.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functional job duties.River Valley Co-op is an equal opportunity employer encouraging excellence through diversity.