Prepared Foods Specialist – Fresh Food & Customer Service

Whole Foods Market, Inc; Rochester Hills (MI); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Job summary

Whole Foods Market in Rochester Hills, MI is seeking entry-level Team Members to support the Prepared Foods team with preparation, counter service, sanitation, and stocking of products.

You will provide friendly, efficient service, rotate stock, follow health and safety procedures, and help maintain a clean, inviting store environment. This role offers physical work, flexible scheduling, and opportunities to learn about a wide range of natural foods.

Qualifications

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in department.
• Strong attention to detail.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Responsibilities

• Cuts, prepares, and serves a variety of hot and cold foods, including meats, cheeses, sandwiches, burritos, wraps, salad, and pizza.
• Samples products to customers.
• Stocks hot and cold cases and displays with prepared foods from kitchen, walk-in preparation, and refrigerators.
• Checks in-stock product dates to ensure freshness and rotates when necessary.
• Bails and consolidates recyclables.
• Assists Team Leader in organizing and displaying volume and seasonal items.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.

Skills

Sell proactively

Product knowledge

Attention to detail

Communication skills

Teamwork

Clear communication

Customer service

Follow directions

Time management

Natural foods passion

Work ethic

Quality goals

Tools

Weighs and measures compliance

Safety & sanitation procedures

Job description

Whole Foods Market in Rochester Hills, MI is seeking entry-level Team Members to support the Prepared Foods team with preparation, counter service, sanitation, and stocking of products.

You will provide friendly, efficient service, rotate stock, follow health and safety procedures, and help maintain a clean, inviting store environment. This role offers physical work, flexible scheduling, and opportunities to learn about a wide range of natural foods.