Preparation Cook

Atrium Health; Ardmore (NC); On-site; USD 27,276 - 40,914; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Adoption assistance

Retirement plan with employer match

Educational assistance

Job summary

Atrium Health is seeking a Food Service Associate for the Cafeteria department. The role supports patient and guest dining, ensuring safety, quality, and timely service in a hospital setting.

Shift is late: 4:00pm–12:30am with rotating weekends; 40 hours/week. High school diploma preferred; 2 years food service in medical environment preferred. Benefits eligible, with ongoing training and advancement opportunities.

Qualifications

• Fluent in English; basic math and computer skills; able to follow detailed instructions.
• Knowledge of food service equipment, preparation, service and safety.
• Ability to work independently and efficiently, taking initiative to solve problems.
• Ability to adapt to department needs.
• Desire to achieve high customer service standards.
• Ability to work weekends and holidays.
• Ability to communicate with patients, visitors, staff and managers.

Responsibilities

• Contribute to overall positive patient and customer satisfaction and meet high service and quality standards.
• Maintain sanitation ratings (97%+) and ensure HACCP and brand documentation is completed.
• Monitor product quality, ensure recipe compliance and adherence to schedules.
• Follow all safety and sanitation rules to maintain a safe work environment.
• Complete required in-service and compliance training including HIPAA and OSHA.
• Participate in performance improvement initiatives and support other departments.
• Minimize waste and control costs; ensure proper equipment use and portion control.
• Act as Team Leader in absence, resolving issues and assisting staff.

Skills

English fluency

Basic math

Basic computer skills

Follow detailed instructions

Food service knowledge

Independence

Customer service

Weekend/holiday availability

Communication with diverse people

Education

High school diploma or GED

2 years in medical food service

Tools

Food service equipment

Safety procedures

Job description

Department: 11953 Non Enterprise Corporate - Food and Nutrition: Cafeteria

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: late shift 4:00pm to 12:30 am. Rotating weekends. 2 days off per week

Pay Range: $19.80 - $29.70

Education/Experience: High School diploma or GED equivalent preferred. Two years' experience in food services, in a medical environment preferred.

Licensure, Certification, and/or Registration: N/A

Essential Functions:

1. Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards.
2. Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments. Maintains a double gold rating from NSF. Ensures that Sodexo standards are being met consistently. Department maintains a minimum average Gold Check score of silver.
3. Monitors quality of product at stations, ensures recipe compliance and adherence to departmental guidelines. Ensures productivity, delivery schedules, serving line start times and schedules are met.
4. Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment.
5. Completes required in-service training, job specific training, annual Compliance and HIPAA training, and annual TJC/OSHA training.
6. Participates in department's performance improvement initiatives. Works as a team player and provides support to other Food and Nutrition Services departments as requested by management.
7. Minimizes product waste and controls cost. Ensures equipment and supplies are properly utilized, maintained, and handled properly to avoid breakage. Follows portion control guidelines and manages food and supplies. Ensures all required HACCP and required brand documentation is completed accurately.
8. Assumes role of Team Leader in their absence by maintaining work area in an orderly and sanitary manner according to policy; compliance with departmental and/or brand standards. Resolves issues or concerns with employees, customers and/or department issues; provides assistance as deemed necessary.

Skills / Qualifications:

• Must be fluent in English, have basic math and computer skills, and able to follow detailed instructions.
• Knowledge of food service equipment, preparation, service, and safety.
• Ability to work independently and efficiently, taking necessary initiative to solve problems.
• Ability to adjust to the needs of the department.
• Desire to achieve high customer service standards.
• Ability to work weekends and holidays.
• Ability to communicate with a wide variety of people including patients, visitors, hospital staff and managers.

Work Environment: May be required to work in all areas of the Food and Nutrition Services departments including kitchen and retail areas. Exposure to wet tile floors and dangerous, sharp equipment.

Physical Requirements: Standing, walking, sitting, bending, reaching with arms, finger and hand dexterity, talking, hearing, seeing. Lifting, carrying, pushing and/or pulling up to 100 lbs.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift, on call, and more based on a teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.

Benefits and more

• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.