Premium Mountain Concierge for Owners & Guests

The Westin Riverfront Resort & Spa; Town of Avon (NY); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision

401(K) Plan

Paid Time Off

Paid Sick Time

Winter Incentive

Meal Break Kitchen

Employee Discounts

Referral Program

Career Development Trainings

Sabbatical Program

Gym Discounts

Job summary

The Residences Bachelor Gulch is seeking a Concierge / Owner Services Specialist to deliver personalized service from arrival through departure. You will support front desk operations, anticipate guest needs, and build lasting owner relationships in Beaver Creek, CO.

This full-time, year-round role rewards proactive service with tips and commissions. Ideal candidates are organized, self-motivated, and committed to exceptional hospitality, with at least two years of hospitality experience, strong

Qualifications

• Two years of hospitality experience or equivalent training.
• Proficient with computer applications and guest management tools.
• Strong written and verbal communication; professional demeanor.

Responsibilities

• Provide personalized service to owners and guests and anticipate needs.
• Coordinate arrivals/departures and maintain smooth guest flow.
• Represent the property with professionalism and attention to detail.
• Maintain knowledge of local dining, activities and experiences for guests.
• Handle pre-arrival communications, cash handling, and interdepartment coordination.

Skills

Hospitality experience

Customer service

Strong communication

Organized & detail oriented

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Computer applications

Job description

The Residences Bachelor Gulch is seeking a Concierge / Owner Services Specialist to deliver personalized service from arrival through departure. You will support front desk operations, anticipate guest needs, and build lasting owner relationships in Beaver Creek, CO.

This full-time, year-round role rewards proactive service with tips and commissions. Ideal candidates are organized, self-motivated, and committed to exceptional hospitality, with at least two years of hospitality experience, strong