Premium Motorcycle Service Advisor & Revenue Driver

Wise Auto Group; Reno (NV); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading motorcycle dealership in Reno is seeking a high-performing Service Advisor to enhance customer experiences and drive service revenue. The ideal candidate will need strong sales abilities and excellent communication skills to manage customer interactions effectively. Responsibilities include greeting customers, documenting service needs, upselling additional services, and ensuring smooth communication between customers and technicians. A passion for motorcycles is highly preferred, as this role plays a crucial part in boosting profitability and customer loyalty.

Qualifications

• Previous Service Advisor or automotive/motorcycle service experience preferred.
• Strong sales ability—comfortable recommending and closing services.
• Excellent communication and customer handling skills.
• Motorcycle knowledge or passion strongly preferred.

Responsibilities

• Greet every customer quickly, professionally, and with energy.
• Build trust and rapport to create long-term customers.
• Write detailed repair orders and accurately document customer concerns.
• Act as the main point of contact between customer and technician.
• Review completed work with customers at pickup.

Skills

Sales ability

Communication skills

Customer handling skills

Ability to work in a fast-paced environment

Job description

A leading motorcycle dealership in Reno is seeking a high-performing Service Advisor to enhance customer experiences and drive service revenue. The ideal candidate will need strong sales abilities and excellent communication skills to manage customer interactions effectively. Responsibilities include greeting customers, documenting service needs, upselling additional services, and ensuring smooth communication between customers and technicians. A passion for motorcycles is highly preferred, as this role plays a crucial part in boosting profitability and customer loyalty.