Premium Manager - Shell Energy Stadium

Levy Restaurants; Houston (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Levy is seeking a Premium Manager to oversee Premium/Catering Operations at Shell Energy Stadium in Houston, ensuring exceptional guest experiences, safety, and financial performance. The candidate will work with the Director, coaching the team to drive operational excellence and results.

The ideal candidate brings proven leadership in hospitality, a strong service mindset, and the ability to manage complex catering programs across high-profile events and venues.

Qualifications

• 3+ years of leadership experience in hospitality.
• Bachelor’s Degree in Hospitality Management is preferred.
• Understanding of financial concepts.
• Passion for hospitality and food.

Responsibilities

• Understands all menus, product offerings, and pricing
• Ensures all premium/catering areas have proper displays, and products
• Communicates client’s needs through timely and detailed written/verbal communications
• Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability
• Executes all security, safety and sanitation standards and enforces responsible alcohol service policies
• Builds and maintains strong relationships
• Executes all menus and promotions outlined by the Director in accordance with Levy standards
• Achieves daily sales, budget and assigned cost goals
• Effectively verifies all opening and closing inventories
• Ensures required department reports are completed and information is compiled at month-end closing
• Ensures team members adhere to Levy guidelines as stated in the handbook
• Forecasts and adequately schedules team members to meet operational needs
• Ensures proper cash handling procedures are being performed
• Interviews, hires, and develops according to Levy guidelines

Skills

Leadership experience

Financial concepts

Hospitality passion

Education

Bachelor’s Degree in Hospitality Management

Job description

Levy Sector

Location: Shell Energy Stadium is the home of the MLS's Houston Dynamo and the NWSL's Houston Dash.

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

The Premium Manager is responsible for working alongside the Director to oversee our Premium/Catering Operations team at the location – ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.

Responsibilities

• Understands all menus, product offerings, and pricing
• Ensures all premium/catering areas have proper displays, and products
• Communicates client’s needs through timely and detailed written/verbal communications
• Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability
• Executes all security, safety and sanitation standards and enforces responsible alcohol service policies
• Builds and maintains strong relationships
• Executes all menus and promotions outlined by the Director in accordance with Levy standards
• Achieves daily sales, budget and assigned cost goals
• Effectively verifies all opening and closing inventories
• Ensures required department reports are completed and information is compiled at month-end closingEnsures team members adhere to Levy guidelines as stated in the handbook
• Forecasts and adequately schedules team members to meet operational needs
• Ensures proper cash handling procedures are being performed
• Interviews, hires, and develops according to Levy guidelines

Requirements

• 3+ years of leadership experience in hospitality
• Bachelor’s Degree in Hospitality Management is preferred
• Understanding of financial concepts
• Passion for hospitality and food

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Levy maintains a drug-free workplace.

Req ID: 1572736

Levy Sector

[[Cust_clntAcName]]

HEATHER RADOW

[[req_classification]]