Premium Clubs Supervisor, Allianz Field

Delaware North; Minnesota; On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Premium Clubs Supervisor at a premier sports venue. In this role, you will oversee premium bar and kitchen operations, ensuring exceptional service for guests. Your leadership will be vital in training staff and maintaining a clean, safe environment. With a focus on guest satisfaction, you will manage staffing levels and collaborate with managers to enhance operational efficiency. This is an exciting opportunity to grow within a family-owned company with a rich history, offering unique paths to career success in the vibrant world of hospitality.

Benefits

Weekly Pay

Employee Assistance Program

Training and Development Opportunities

Employee Discounts

Flexible Work Schedules

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Vacation Days

Qualifications

• Previous hospitality and supervisory experience preferred.
• Strong organization and guest service skills are essential.

Responsibilities

• Maintain a safe and clean environment for guests and associates.
• Assist in training and development of the team.
• Lead staff in daily performance and ensure compliance with policies.

Skills

Customer Service

Supervisory Skills

Basic Math Skills

Organizational Skills

Active Listening

Education

High School Diploma or Equivalent

Tools

Word Processing Software

Spreadsheets

Email

Job description

The opportunity

Delaware North Sportservice is hiring a Premium Clubs Supervisor to join our premium team at Allianz Field in Saint Paul, Minnesota. In this role, you will be responsible for ensuring the highest levels of service is provided to our guests. You will assist the Premium Coordinator with supervision of the premium bar and kitchen operations.

Pay

$18.75 - $18.75 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Maintain a safe and clean environment for guests and associates.
• Assist managers in training and development of the team and conducting associate counseling sessions including verbal and written corrective action reports.
• Assist managers in the management of staffing levels in accordance with established budgetary goals and business volume.
• Inspect by walking through your assigned area to monitor staff and to monitor guest needs.
• Lead volunteer and hourly staff in the daily performance of their duties.
• Ensure venue is adequately stocked with all product and supplies needed for service.
• Collaborate with manager concerning operational deficiencies and areas in need of attention.
• Greet guests positively, treating each person as an individual and in a professional manner.
• Ensure compliance with all departmental and organizational policies and procedures.
• Complete other duties as assigned.

More about you

• Must be 18 or older.
• Must be able to work weekend nights and occasionalweekday nights.
• Previous hospitality experience preferred.
• Previous supervisory experience preferred.
• Superior organization and guest service skills are required.
• Basic math skills include addition, subtraction, multiplication, division, fractions, and percentages.
• Basic computer skills including word-processing, spreadsheets, and email required.
• Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the guest’s goodwill.
• Able to work nights, weekends, and holidays

Physical requirements

• Ability to lift or carry 30 pounds.
• Ability to stand or walk 100% of the time.
• Possible exposure to high volume of noise.

Shift details

Day shift
Evening shift
Holidays
Weekends

Who we are

Delaware North operates the food and retail services at Allianz Field, the state-of-the-art home of Major League Soccer’s Minnesota United. The 19,400-seat venue opened in 2019. The stadium features four clubs, 22 suites, a variety of concession outlets and a large brew pub — stretching the width of the field.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.