Premium Brand Experience Lead – LA (On-Site)

LIGANOVA HORIZON; Los Angeles (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

A leading brand experience firm in Los Angeles seeks an Experience Manager to engage customers and promote automotive innovation. In this fully on-site role, you will create exceptional customer interactions and support studio operations. The ideal candidate has a background in retail or hospitality and a passion for premium automotive experiences. Strong communication skills and a proactive attitude are essential. This role offers opportunities to shape customer journeys and enhance brand engagement.

Qualifications

• Experience in retail, hospitality, or a customer-facing role.
• Passion for the automotive industry and premium brand experiences.
• Flexibility regarding working hours, including evenings and weekends.

Responsibilities

• Represent the brand through high-quality interactions.
• Create personalized customer journeys by welcoming guests.
• Support in-store events and maintain premium brand standards.
• Collect visitor feedback to enhance the brand experience.

Skills

Customer service orientation

Excellent communication skills

Proactive mindset

Fluency in English

Job description

A leading brand experience firm in Los Angeles seeks an Experience Manager to engage customers and promote automotive innovation. In this fully on-site role, you will create exceptional customer interactions and support studio operations. The ideal candidate has a background in retail or hospitality and a passion for premium automotive experiences. Strong communication skills and a proactive attitude are essential. This role offers opportunities to shape customer journeys and enhance brand engagement.