Premium Audit Field Manager

Builders Mutual Insurance Company; North Carolina; Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive bonus program

Comprehensive benefits

19 days PTO + birthday off + 11 paid</

Fridays 2:30 PM close

Professional development (Builders U)

Volunteer time off

Job summary

Builders Mutual Insurance Company is seeking a Premium Audit Field Manager to lead the daily operations of a regional audit team. The role focuses on hands-on leadership, coaching field staff, and delivering stellar service to agents, insureds, and internal partners.

You will collaborate with underwriting, claims, and finance, ensuring accurate risk classifications and proactive audit solutions across a nine-state area. Travel 15–20% is required.

Qualifications

• Bachelor's degree and at least 5 years of insurance, premium audit, underwriting, claims, and industry experience.
• Must communicate effectively, both written and verbal, with all levels of the organization.
• Solid understanding of Underwriting and Premium Audit principles.
• Excellent leadership and management skills.

Responsibilities

• Disseminate technical training and develop the field team.
• Manage field staff quality and production, including ride-alongs for coaching.
• Provide agents, insureds and internal teams with audit-related information and worksheets.
• Partner with Underwriting, Claims, Premium Accounting, Sales and others to improve results.
• Assist Underwriting with research to determine proper classifications for new risks.
• Stay informed on premium auditing practices through industry materials and experts.
• Lead talent management: interviews, hiring, coaching, performance reviews.

Skills

Leadership

Communication

Premium Audit

Underwriting

Claims experience

Team management

Education

Bachelor's degree

Job description

At Builders Mutual, we believe in the power of teamwork to get the job done right. Every day our team delivers comprehensive commercial insurance and trusted safety solutions to protect and advance the unique needs of the contractor community. Rooted in teamwork, inclusion, expertise, and community, we work together to serve better, achieve more, and build lasting impact.

The Opportunity

Come leverage your leadership, expertise, and apply for the Premium Audit Field Manager. The Premium Audit Field Manager will be hands-on and tactical focused, responsible for the daily operation and direction of an assigned regional Premium Audit territory. This position will be accountable for supporting initiatives and directives from the Director of Premium Audit, implementing, and executing policies and procedures designed to increase departmental efficiencies while providing stellar customer service to all internal and external stakeholders.

Your WORK as a Premium Audit Field Manager will make a difference as you:

• Disseminate technical training, foster development of the designated field team, and leverage the team to accomplish objectives and goals
• Manage and monitor the quality and production of field staff, including periodic ride-along trips to provide hands-on support and coaching
• Provide external customers (i.e., agents and insureds) and internal customers (i.e., territory managers, underwriting, claims, and accounting) with information to assist their understanding of audit-related matters, including audit statements, procedures, and worksheets
• Partner with Underwriting, Claims, Premium Accounting, Sales, and other functions to implement proactive solutions for improving results and enhancing the Premium Audit brand to internal and external stakeholders.
• Assist Underwriting with research to determine proper classifications for new or unusual risks
• Remain informed of changes and current information relative to premium auditing through discussions with industry experts and review of industry-related literature
• Ensure quality of audits through proper risk classification and exposure basis identification. Promote and develop high levels of customer service in the designated field team.
• Lead the talent management of the designated field team including but not limited to conducting interviews, hiring, coaching, performance management, and performance reviews to build the best team possible

SKILLS to get the JOB done RIGHT:

• Bachelor's degree and at least 5 years of insurance, premium audit, underwriting, claims, and industry experience; or an equivalent combination of education and experience.
• Must be able to communicate effectively, both written and verbally, with all levels of the organization and its business partners.
• A reasonable understanding of Underwriting and Premium Audit principles
• Excellent leadership and management skills.

Travel Requirements

Our clients, agents, and brokers are located in a nine-state area from Maryland to Mississippi, requiring this position to travel out of town 15-20% and occasionally more. Occasional trips are required for visiting with direct reports.

Your Employee Experience at Builders Mutual

At Builders Mutual, we’re intentional about creating a workplace where people can do meaningful work, feel supported by leaders who care, and grow their careers with confidence. Great workplaces don’t just happen — they’re built with intention. You’ll also be part of a team where people show up authentically, support one another, and take pride in what we’re building together.

We support you with:

• Competitive compensation and a performance bonus program
• Comprehensive benefits that support your wellbeing today and your future tomorrow
• 19 days of PTO to start, plus your birthday off and 11 additional paid holidays
• 37.5-hour workweek, including Fridays ending at 2:30 PM
• Professional development through Builders University
• Everyday Wins recognition with swag and extra time off
• 8 paid Volunteer Time Off (VTO) hours to give back

LIFE at Builders Mutual

• Collaboration| You are part of a team working together to reach a common goal.
• Empowerment| You will feel trusted, valued, and given the resources to be successful.
• Flexibility| You will be part of a dynamic work environment designed to allow you to do your best work while also creating the best possible customer experience.
• Impact| You will positively influence our business, customers, and industry.
• Sense of pride| You will tell others how much you enjoy working at Builders Mutual.