Premier Experiences Specialist

Cooley LLP; San Francisco (CA); On-site; USD 68,000 - 100,000; Full time

Benefits offered by this job

Medical

Health Savings Account

Dental

Vision

FSAs

Pre-tax commuter benefits

Life insurance

AD&D

Long-term care

Parental leave

PTO

Paid holidays

Fertility benefits

Job summary

Cooley LLP is seeking a Premier Experiences Specialist to join the Marketing and Client Development team in San Francisco. You will manage end-to-end logistics for high-profile events, from venue research to on-site execution, ensuring flawless experiences that reflect the firm’s brand.

The role requires 3+ years in professional services marketing or business development, plus hands-on experience with Cvent, TicketManager and CRMs.

Qualifications

• 3+ years of experience in marketing or business development within professional services.
• Experience with events, logistics and vendor coordination.
• Experience with CVENT, TicketManager, and CRM systems.

Responsibilities

• Coordinate core logistics of premier events including venue research and onsite coordination.
• Manage event registration sites and attendee communications.
• Administer event tools (Cvent) and ensure data accuracy.
• Coordinate production and shipping of brand collateral and gifts.
• Serve as day-to-day vendor contact for AV, printers, and shipping.
• Provide on-site support for events and troubleshoot in real time.
• Maintain CRM data integrity and single source of truth.
• Assist with contract processing and filing.
• Oversee inventory of event assets for global activations.
• Support post-event budget reconciliation and readouts.
• Other duties as assigned.

Skills

Vendor management

Contract negotiations

Onsite delivery

Event coordination

Attention to detail

Communication skills

Education

Bachelor's degree

Tools

Microsoft Office

iManage

CVENT

TicketManager

CRM systems

Job description

Cooley is seeking a Premier Experiences Specialist to join the Marketing and Client Development team.

Position summary: This role is part of the Strategy, Transformation & Growth Team, which acts as the firm's "central nervous system," building the scalable infrastructure and data-backed frameworks that allow Marketing & Client Development to move from reactive execution to proactive, high-impact strategy. It ensures that strategic choices and unique brand differentiating experiences (spanning high-end events to targeted digital channels) are translated into repeatable, optimized market performance that makes the firm stand out in market.

Position responsibilities:

• Tactical Logistics Support: Execute the core logistical elements of premier events, including venue research, onsite coordination, and transportation management.

• Registration & Communication Management: Build and manage event registration sites and lead the execution of all attendee communications (invites, reminders, post-event notes).

• Event Tech Administration: Serve as the primary administrator for event tools (Cvent), ensuring all data is entered accurately and workflows are functioning correctly.

• Collateral & Asset Coordination: Coordinate the production and shipping of all brand collateral, signage, and premium gifts for marquee events and sponsorships.

• Vendor Coordination: Act as the day-to-day point of contact for tactical vendors (A/V, printers, shipping), ensuring all deliverables are on time and on-brand.

• On-Site Logistics Execution: Provide dedicated on-site support for premier events, managing registration desks, room setups, and real-time troubleshooting.

• Data Integrity & Entry: Responsible for the clean entry of attendee data into the CRM and event platforms, ensuring a "single source of truth" for the team.

• Contract Processing Support: Manage the administrative side of the contract process, ensuring all agreements are routed for signature and filed appropriately.

• Asset & Inventory Management: Oversee the inventory of premium event assets (booths, signage, etc.), ensuring items maintained and available for global activations.

• Post-Event Reconciliation: Support the Senior Manager in reconciling event budgets, processing invoices, and gathering feedback for post-event readouts.

• All other duties as assigned or required.

Skills and experience:

Required

• After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications.

• Available to work overtime, as required.

• 3+ years of applicable experience in the field (e.g., marketing or business development, preferably with an emphasis working in a strategy, transformation, or growth function).

• Must have professional services industry experience and/or B2B marketing experience.

• Must have CVENT, TicketManager, and CRM experience.

• Experience with vendor management, contract negotiations, and onsite delivery.

Preferred

• Bachelor's degree.

Competencies

• Excellent attention to detail.

• Approaches tasks through a lens of quality and consistency.

• Approaches tasks through a digital first lens.

• Strong verbal and written communication skills.

• Ability to organize, prioritize and coordinate multiple activities.

• Works with team to set goals, drive projects, and achieve outcomes.

• Strong judgment.

• Team-player with collaborative spirit.

• Unwavering ability to handle and maintain confidentiality regarding firm information, projects, client data.

• High level of professionalism at all times.

Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.

The expected hourly pay range for this position with a work schedule of 40 hours per week is $33.00 - $48.00 ($68,640.00 - $99,840.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

• medical
• health savings account (with applicable medical plan)
• dental
• vision
• health and/or dependent care flexible spending accounts
• pre-tax commuter benefits
• life insurance<
• AD&D
• long-term care coverage
• backup care for children and/or adults and other parental support benefits
• firm-paid life insurance
• AD&D
• LTD
• short term medical benefits
• 20 days of Paid Time Off ("PTO")
• 10 paid holidays each year
• generous parental leave and fertility benefits
• New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.