Premier Business Banker

Cathay Bank; Monterey Park (CA); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Flexible spending accounts

Health savings account

Job summary

Cathay Bank, located in Monterey Park, CA, seeks a Business Banker to acquire, service, and deepen relationships with small and mid-market business clients in the local branch market. This on-site role requires delivering consultative financial solutions, including deposits, cash management, and lending referrals, while ensuring an exceptional client experience.

The position emphasizes building new relationships, cross-selling treasury management and lending products, and collaborating with

Qualifications

• Minimum 2-5 years of experience in retail business banking, business banking, treasury management, or related financial services.
• Knowledge of business deposit products, treasury management services, merchant services, and cash management solutions.
• Ability to analyze business financial statements, tax returns, and cash flow information to identify lending opportunities.

Responsibilities

• Develop and deepen business relationships through active prospecting, branch referrals, and client relationships.
• Partner with branch staff and internal partners to identify and refer business clients with deposits, treasury management, and lending needs.
• Manage a portfolio of business clients through appointments, outreach, and reviews.
• Provide advice on business deposit accounts, cash management, merchant services, and payroll solutions.
• Identify and support lending opportunities including SBA, term loans, lines of credit, owner-occupied CRE, and Smart Loan Program up to $1M.

Skills

Relationship management

Sales skills

Client prospecting

Communication skills

Bilingual Mandarin/Cantonese

CRM software

Education

High school diploma or equivalent

Tools

CRM software

Job description

People Drive Our Success

Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism. Together we can make a difference in the financial future of our communities.

What our team members are saying:

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GENERAL SUMMARY

Hourly, non-exempt Business Banker dedicated to the local branch market. Responsible for acquiring, servicing, and deepening relationships with small and mid-market business clients within the local community. This role requires an on-site presence to provide consultative financial solutions, including deposits, treasury management, and lending referrals, while delivering an exceptional client experience.

Responsible for servicing and deepening relationships with small and mid-market business clients while identifying opportunities through branch referrals, existing client relationships, and internal bank partnerships.

DIRECT REPORTS

The incumbent has no direct reports.

ESSENTIAL FUNCTIONS

• Develop and deepen business relationships through active prospecting, branch generated referrals, existing client relationships, internal bank partnerships, community involvement, and inbound business opportunities.
• Partner with branch staff and internal business partners to identify and refer business clients with deposit, treasury management, and lending needs.
• Manage a portfolio of business clients through branch-based appointments, telephone outreach, virtual meetings, and relationship reviews.
• Provide advice on business deposit accounts, cash management, merchant services, and payroll solutions.
• Identify, develop, and support business lending opportunities, including SBA, term loans, lines of credit, owner-occupied CRE, business acquisition financing, and Smart Loan Program opportunities. Work closely with Business Banking Group throughout the sales and underwriting process. Responsible for originating, packaging, and submitting qualified Smart Loan Program credit requests up to $1 million to underwriting for review and approval.

• Partner with Business Banking Group to expand and deepen relationships within existing commercial and small business portfolios by identifying opportunities for deposits, treasury management, merchant services, business credit cards, and lending solutions.

• Collaborate with Business Banking Group and branch partners to identify referral opportunities, support client needs, and strengthen existing relationships.
• Proactively promote treasury management solutions, including ACH origination, wire services, remote deposit capture, positive pay, business credit cards, merchant services, payroll services, and other cash management solutions that support client operating needs.
• Onboard new business entities, ensuring strict adherence to "Know Your Customer" (KYC), Anti-Money Laundering (AML), and other regulatory compliance standards.
• Collaborate closely with Retail Banking, Business Banking Group, SBA Lending, Treasury Management, Wealth Management, Commercial Banking, and Mortgage teams to deliver comprehensive financial solutions for business owners and their employees.
• Meet or exceed performance goals related to business deposit growth, treasury management revenue, new business acquisition, loan pipeline generation, client retention, and collaboration with Business Banking partners.
• Maintain accurate records in the bank’s CRM and participate in local branch community events to enhance the bank’s brand presence.

QUALIFICATIONS

• Minimum 2-5 years of experience in retail business banking, business banking, treasury management, retail business banking, or related financial services.
• Demonstrated success in relationship management, client retention, referral generation, and business banking sales.
• Knowledge of business deposit products, treasury management services, merchant services, and cash management solutions.
• Working knowledge of commercial lending products, including SBA loans, commercial lines of credit, term loans, owner-occupied commercial real estate financing, and equipment financing.
• Ability to analyze business financial statements, tax returns, and cash flow information to identify lending opportunities.
• Strong sales and relationship management skills with a proven ability to deepen existing client relationships and convert referral opportunities into business banking relationships.
• Experience identifying and acting upon referral opportunities generated through branch partners, existing client relationships, and internal bank referral sources.
• Strong interpersonal, presentation, and relationship management skills with the ability to engage business owners and deliver consultative financial solutions.
• Proven ability to collaborate with branch partners and internal business lines to identify referral opportunities and deliver comprehensive business banking solutions.
• Ability to work independently while collaborating effectively with Retail Banking, Business Banking, Treasury Management, SBA, Wealth Management, and Commercial Banking partners.

• High school diploma or equivalent, Required.
• Strong communication skills with the ability to present complex financial information clearly in person.
• Proficiency with Microsoft Office and standard banking CRM software.
• Bilingual Proficiency:Fluency inMandarin or Cantonese is highly preferred market demographics

From time to time, team members may be assigned tasks or duties as deemed appropriate by their supervisors.

OTHER DETAILS

Pay Range: $33.17 - $35.56/hour

Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.

Cathay Bank offers itsfull-timeemployees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our California Job Applicant Privacy Policy.

Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.

Cathay Bank endeavors to make www.CathayBank.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at [phone] or [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.