Premier Advisor - Charleston, WV

Truist; Charleston (WV); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid vacation and sick days

Job summary

Truist in Charleston, West Virginia is looking for a primary relationship manager to handle a portfolio of mass affluent client relationships. The role demands extraordinary personalized service and effective management of client financial needs through comprehensive banking and advisory offerings.

Ideal candidates should have at least five years in the financial services industry, advanced financial planning skills, and necessary regulatory licenses. Truist provides competitive benefits including medical insurance, a 401(k) plan, and ample vacation time.

Qualifications

• Minimum of five years of experience in financial services.
• Active Securities Industry Essentials (SIE), FINRA Series 7, 66 or equivalent licenses.
• Must maintain SAFE Mortgage Licensing Act compliance.

Responsibilities

• Manage a portfolio of mass affluent clients and provide personalized service.
• Work with financial advisors on investment account management.
• Develop and enhance client relationships and achieve revenue growth.

Skills

Interpersonal skills

Sales skills

Relationship management

Written communication skills

Verbal communication skills

Presentation skills

Microsoft Office proficiency

Education

Bachelor's degree in business, accounting, finance, or related field

Master’s degree in business, accounting, finance, or banking (preferred)

Job description

Overview

Serve as primary relationship manager for a portfolio of financially complex client relationships within the defined mass affluent market segment in the Truist footprint. In a de novo circumstance, establish a new managed portfolio of financially complex client relationships within the defined mass affluent market segment in the Truist footprint. Utilize objective and sound personal financial planning and financial advisory concepts to develop and deepen relationships and provide an integrated delivery of a broad range of retail solutions including banking, mortgage, planning, investments, and insurance services. Leverage the Truist referral network to generate client acquisition and provide comprehensive advice and solutions.

Responsibilities

• Serve as the primary relationship manager for a portfolio of mass affluent clients. Sell, deliver, and provide ongoing service for a broad range of fee‑income and retail banking products and services appropriate to mass affluent clients. Premier Bankers should deliver a level of personalized, attentive service that clients deem outstanding.
• Establish and periodically update understanding of client financial needs and conditions based upon sound profiling and personal financial planning analysis. Proactively work with the financial advisor on assigned investment accounts for adherence to investment and asset‑allocation objectives and policies.
• Keep abreast of changing economic, legal, financial planning, investment trends, and general market and business issues impacting mass affluent clients. Serve as a personal financial planning/advisory resource for clients, their attorneys, and Certified Public Accountants (CPAs).
• Meet revenue growth, profitability and retention goals by developing new clients, expanding services, and marketing new products to existing clients. Successfully participate in the sales management process, which includes, but is not limited to, the delivery of excellent client service behaviors, support of the Truist segmentation models, full use of the automated sales process and support of referral processes and guidelines. Monitor, maintain and update sales activity, pipeline and other pertinent information using the bank's contact management system.
• Establish and maintain excellent working relationships with various Truist teammate product and service specialists (Integrated Relationship Management partners) who are designated to support client service and development efforts (e.g., banking, mortgage, planning, investments, and insurance services). Ensure an integrated and seamless approach to developing, servicing and enhancing the client portfolio. Serve as an advocate for clients with the IRM partners.
• Establish and maintain mutually beneficial business relationships with external centers of influence who will enhance business development efforts.
• Work within existing audit, compliance and regulatory framework in order to ensure a high‑quality, compliant portfolio of client relationships.
• Participate in the ongoing implementation and development of the Premier Banking program, including processes, products, services and operating policies and procedures.

Qualifications

Required Qualifications:

• Bachelor's degree with a concentration in business, accounting, finance, banking, or equivalent financial services experience and related training.
• Minimum of five years of financial services experience working with clients dealing with banking, investments, and/or retail lending (experience may include Retail, Wealth, Advisory, and/or Retail Lending experience) or one year’s experience in a financial client relationship manager role.
• Advanced knowledge of a broad range of personal financial planning/advisory/insurance and investment management/asset‑allocation concepts and understanding of retail credit and traditional retail bank products for the mass affluent market.
• A minimum of Securities Industry Essentials (SIE), FINRA Series 7, 66 (or FINRA Series 63 and 65 in lieu of 66) and applicable insurance licenses (Life, Health, and Variable) must be active and maintained or must be obtained within 100–150 days of job entry date. Active FINRA licenses must be transferred within 60 days of job entry date. Must be SAFE Mortgage Licensing Act compliant with 30 days of employment in this role, including new or transfer of registration, and applicable NMLS acceptable background check.
• Strong interpersonal, sales and relationship management skills.
• Strong written, verbal and presentation skills including demonstrated proficiency in basic computer applications such as Microsoft Office.

Preferred Qualifications:

• Master’s degree in business, accounting, finance, or banking.
• Mass Affluent Banking experience.
• Completed or enrolled in a professional level certification program (ranked preference): Certified Financial Planner (CFP), Chartered Financial Analyst (CFA), Accredited Asset Management Specialist (AAMS), Certified Trust and Financial Advisor (CTFA), Chartered Life Underwriter (CLU), Chartered Retirement Planning Counselor (CRPC), or Chartered Financial Consultant (ChFC).
• Completion of a Leadership Development Program or Banking School such as the Truist Leadership Development Program or a Banking School.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work.

Equal Employment Opportunity Statement

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law. E-Verify. IER. Right to Work.