Preferred Banking Assistant Manager

Western Alliance Bank; Sparks (NV); On-site; USD 73,000 - 90,000; Full time

Benefits offered by this job

Ownership stake in the company

Medical and dental insurance

401k matching program

Tuition assistance program

Employee volunteer program

Wellness program

Job summary

Western Alliance Bank in Sparks, NV seeks a Preferred Banking Lead/Assistant Manager to coach the team and manage the full client life cycle, with a focus on treasury management, deposits, and loans. You will drive client satisfaction by applying the department’s sales, service, and operations philosophy.

You’ll mentor junior staff, coordinate cross‑functional work, and ensure regulatory compliance while identifying opportunities to promote bank products.

Qualifications

• 5+ years in Treasury Management Sales or related banking areas.
• Experience leading teams and managing client workflows.
• Strong written and verbal communication for complex requests.
• Knowledge of banking products, deposits, and treasury services.

Responsibilities

• Coach and lead the designated team to deliver full client life cycle support.
• Respond to complex client requests and promote bank products via data insights.
• Ensure service levels, risk management, and regulatory compliance.
• Monitor performance and mentor junior team members.
• Drive strategic initiatives using data analytics and cross‑department collaboration.
• Support career growth and provide expert treasury management guidance.

Skills

Leadership

Treasury management

Client service

Regulatory compliance

Communication

Education

High school diploma

Bachelor’s degree in related field

Job description

Job Title:

Preferred Banking Assistant Manager

Location:

Sparks - Marina

What you’ll do:

As a Preferred Banking Lead/Assistant Manager you’ll partner with leadership to coach and execute the full client life cycle for clients. You’ll promote and exemplify the department’s “sales, service, operations” philosophy through client interactions. You’ll respond to and resolve client requests and provide expert advice and guidance for these clients utilizing products and services such as treasury management, loans, commercial, and personal accounts with a particular focus on establishing yourself as an expert in treasury management, deposit requests, and technical aspects of client requests. You’ll work with internal departments and resources such as the Preferred Banker support system to drive client satisfaction. You’ll serve as a resource to more junior members of the team to augment their banking knowledge for more effective work solutions and career growth opportunities.

• Be a subject matter expert for the Preferred Banker team by responding to complex client requests and assisting team members to execute the complete client life cycle and achieve client satisfaction. Assist the preferred banking team in identifying and capitalizing on opportunities to promote Bank products through analysis of client patterns and needs. Be an expert banker with regard to treasury management, deposit operations activities, and complex technical skill relative to client requests.
• Manage distribution of work for their designated team, facilitate cross training opportunities, and provide reporting to management on production, turnaround times and other key data points.
• Ensure the team meets service level standards including sales, customer service, turn-around time, risk management and regulatory compliance, audit soundness, and productivity and efficiency.
• May also monitor individual team member performance to support their career progression and ensure optimal client support for all client inquiries or requests.
• Assist leadership in executing strategic business initiatives driven by data analytics. This may require change management techniques with other internal departments and proactively keeping up-to-date with Bank products.
• May indirectly lead, mentor, and develop other junior members of the team.

What you’ll need:

• 5+ years of related experience in Treasury Management Sales, Treasury Management Service, Branch Banking Operations or similar field.
• High school diploma required; Bachelor’s degree in related field preferred.
• Previous leadership experience preferred.
• Intermediate to advanced knowledge of general banking operations, including deposit operations, new account opening, loan administration, treasury management and/or other commercial banking products and services.
• Intermediate to advanced business, legal, and technical writing ability with a good working knowledge of industry-standard writing specifications.
• Entry level to intermediate sales and service experience in business deposits or treasury management products.
• Advanced speaking and writing communication skills.

Compensation: Salary range for new hires is generally $73,085.00 - $90,278.00 for Sparks, NV. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned and restricted stock.

Benefits you’ll love:
We offer all the important things you’d want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands‑on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company’s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [e-mail] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation