Preference Card Coordinator -CST

Townsen Memorial; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

Employee Assistance Program

Disability Insurance

Life with AD&D

401(k) with vesting

PTO + Holidays

Job summary

Townsen Memorial Hospital – West seeks a full-time Preference Card Coordinator – CST to join our team. You will develop and maintain surgical preference cards in the EMR, translating surgeon requirements into precise documentation of supplies, implants, and equipment.

You’ll work with surgeons and staff to secure approvals and ensure accurate card content for efficient OR planning. The role emphasizes accuracy, process improvement, and collaboration across departments, with responsibilities

Qualifications

• Knowledge of surgical procedures, medical terminology, instrumentation, supplies, implants, and equipment.
• Knowledge of preference card workflows and procedure-specific resource requirements.
• Ability to interpret and translate surgeon and procedure requirements into accurate preference card documentation.
• Knowledge of inventory management, supply utilization, and resource-planning practices.
• Ability to use electronic medical record and preference card management systems.
• Strong attention to detail and data accuracy.
• Strong organizational, prioritization, and problem-solving skills.
• Effective verbal and written communication skills.
• Ability to collaborate with surgeons, clinical staff, vendors, materials management, sterile processing, and finance personnel.
• Ability to manage multiple priorities and respond to changing procedural needs.
• Ability to identify workflow inefficiencies and recommend process improvements.
• Proficiency in Microsoft Office, including Word, Outlook, and Excel.

Responsibilities

• Creates, builds, reviews, updates, and maintains surgical preference cards within the EMR.
• Translates approved surgeon and procedure requirements into documentation of supplies, instrumentation, implants, and equipment needs.
• Collaborates with surgeons and clinical staff to clarify requested changes and obtain approvals.
• Conducts routine reviews to correct outdated or incomplete preference card information.
• Standardizes content and terminology per documentation standards.
• Maintains documentation of additions, revisions, and review dates.
• Communicates changes to affected departments and team members.
• Investigates and corrects discrepancies within the EMR.
• Works with materials management and sterile processing to resolve issues.
• Participates in process improvement initiatives for cards, inventory and workflow.
• Provides staff education regarding preference card processes and system changes.
• Performs other related tasks as needed.

Skills

Surgical knowledge

Preference card workflows

Documentation translation

Inventory & planning

EMR systems

Attention to detail

Organization & problem solving

Communication skills

Cross-functional collaboration

Multitasking

Process improvement

MS Office

Education

NBSTSA/NCCT certification

US Armed Forces training program in surgical tech

One year OR/clinical supply chain experience

Basic Life Support (BLS)

Tools

EMR systems

Job description

Townsen Memorial Hospital -West is looking for a full-time Preference Card Coordinator -CST to join our team!

SUMMARY

The Preference Card Coordinator – CST is responsible for developing, building, reviewing, and maintaining accurate, standardized, and current surgical preference cards within the electronic medical record (EMR). This position collaborates with surgeons, clinical staff, materials management, sterile processing, and other departments to translate approved procedure-specific requests into preference card documentation. The Preference Card Coordinator supports accurate case planning, resource availability, inventory management, and continuous process improvement.

ESSENTIAL FUNCTIONS

• Creates, builds, reviews, updates, and maintains surgical preference cards within the electronic medical record based on approved requests and established procedures.
• Translates approved surgeon and procedure requirements into accurate documentation of supplies, instrumentation, equipment, implants, medications, and vendor representative needs.
• Collaborates with surgeons and clinical staff to clarify requested changes and obtain required clinical or operational approvals before implementation.
• Conducts routine reviews to identify and correct outdated, duplicated, unnecessary, incomplete, or inconsistent preference card information.
• Standardizes preference card content, naming conventions, and terminology in accordance with established documentation standards.
• Maintains documentation of preference card additions, revisions, approvals, and review dates.
• Communicates implemented preference card changes to affected departments and team members.
• Investigates and corrects preference card discrepancies within the EMR.
• Collaborates with materials management and sterile processing to resolve identification or availability issues involving supplies, instruments, implants, and equipment listed on preference cards.
• Participates in process improvement initiatives related to preference cards, inventory utilization, resource planning, workflow efficiency, and physician satisfaction.
• Provides staff education and guidance regarding preference card processes, documentation standards, and system changes.
• Perform other related tasks as needed.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of surgical procedures, medical terminology, instrumentation, supplies, implants, and equipment.
• Knowledge of preference card workflows and procedure-specific resource requirements.
• Ability to interpret and translate surgeon and procedure requirements into accurate preference card documentation.
• Knowledge of inventory management, supply utilization, and resource-planning practices.
• Ability to use electronic medical record and preference card management systems.
• Strong attention to detail and commitment to data accuracy.
• Strong organizational, prioritization, and problem-solving skills.
• Effective verbal and written communication skills.
• Ability to collaborate effectively with surgeons, clinical staff, vendors, materials management, sterile processing, and finance personnel.
• Ability to manage multiple priorities and respond to changing procedural needs.
• Ability to identify workflow inefficiencies and recommend process improvements.
• Proficiency in Microsoft Office, including Word, Outlook, and Excel.

EDUCATION AND EXPERIENCE

• Graduate from an accredited educational program for surgical technologists, Certified as a Surgical Technologist by the National Board of Surgical Technology and Surgical Assisting (NBSTSA) or the National Center for Competency Testing (NCCT); or
• Successful completion of an approved training program for surgical technology in the United States Armed Forces (Army, Navy, Air Force, Marine Corps, or Coast Guard) or the United States Public Health Service
• One (1) year of operating room or clinical supply chain experience in a healthcare facility
• Basic Life Support (BLS) certified

BENEFITS

• 3 Medical Plans
• 2 Dental Plans
• 1 Vision Plan
• Employee Assistance Program
• Short and Long-Term Disability Insurance
• Basic and Voluntary Life with AD&D Plan
• 401(k) with a 2-year vesting
• PTO + Holidays

Please visit our website for more information: https://townsenmemorial.com

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.

Townsen Memorial Hospital is an accredited network of facilities with an emphasis on emergency care, outpatient surgery, and diagnostics and imaging. Our core mission is to provide compassionate, evidence-based patient care to those we serve. At Townsen Memorial, we encompass diversity, dignity, and inclusiveness as a reflection of our core values. Townsen Memorial is committed to driving cutting edge healthcare to our patients, our communities and each other.