Pre-Services Coordinator: Insurance & Scheduling

memorialhealthcare; United States; On-site; USD 36,000 - 54,000; Full time

Job summary

Memorial Healthcare System in the United States is seeking an Insurance Verification/Authorization Clerk to verify coverage, coordinate benefits, and obtain pre-authorizations for services. You will discuss financial responsibilities with patients, schedule orders, and handle pre-service calls to ensure accurate billing and revenue estimates.

The role emphasizes accuracy, accountability, strong communication, and the ability to work with minimal supervision in a busy hospital environment.

Qualifications

• High School Diploma or Equivalent (Required).
• Experience with hospital authorizations and health insurance knowledge.
• Excellent communication, critical thinking, decisive judgment and the ability to work with minimal supervision.

Responsibilities

• Determines and verifies insurance coverage and coordination of benefits.
• Requests and/or verifies authorizations for ordered services.
• Schedules and/or reschedules physician orders for outpatient treatments and/or diagnostic services.
• Discusses financial responsibilities for upcoming appointments with patient and/or guarantor; collects upfront payments when applicable.
• Handles inbound and outbound calls related to pre-service functions.

Skills

Accountability

Accuracy

Customer service

Organization skills

Problem solving

Productivity

Responding to change

Standards of behavior

Education

High School Diploma or Equivalent

Job description

Memorial Healthcare System in the United States is seeking an Insurance Verification/Authorization Clerk to verify coverage, coordinate benefits, and obtain pre-authorizations for services. You will discuss financial responsibilities with patients, schedule orders, and handle pre-service calls to ensure accurate billing and revenue estimates.

The role emphasizes accuracy, accountability, strong communication, and the ability to work with minimal supervision in a busy hospital environment.