Pre-Season Tax Professional

H&R Block, Inc.; Anchorage (AK); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life inside and outside of work

Job summary

H&R Block, Inc. is looking for a new team member in Anchorage, Alaska, focused on conducting tax interviews and supporting clients through their tax filing experience. This role is integral in generating business growth while mentoring teammates and enhancing tax expertise.

Successful applicants will have a High School Diploma and experience in tax preparation, along with strong communication skills. H&R Block offers competitive pay, benefits, and a commitment to employee well-being in a high-performing culture.

Qualifications

• Experience completing individual tax returns.
• Familiarity with IRS audit support.
• Ability to work in multiple locations and flexible hours.

Responsibilities

• Conduct tax interviews with clients.
• Increase retention of all clients.
• Provide IRS audit support as needed.
• Further develop tax expertise.

Skills

Effective communication

Tax planning

Customer service experience

Education

High School Diploma or equivalent

Tools

Windows-based computer system

Job description

About the Role

• Conduct tax interviews with clients
• Increase retention of all clients
• Offer additional products and services
• Generate business growth by supporting business-to-business sales activities
• Provide IRS audit support & attend audits as needed
• Further develop tax expertise
• Mentor and support teammates

Required Qualifications

• High School Diploma or equivalent
• Experience completing individual returns
• Tax planning and audit support
• Ability to effectively communicate in person and in writing
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
• Additional experience for this position is acquired through training upon hiring

Preferred Qualifications

• Knowledge and experience with a Windows-based computer system
• Experience working in a fast-paced customer service environment
• Availability to work in multiple locations and/multiple hours

Why work for us

At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.

That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well‑being through competitive pay, comprehensive benefits, and support for life both in and outside of work.