Pre-Sales Systems Engineer- Public Sector

Quest Software Canada Inc; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Pre-Sales Systems Engineer to join their innovative team. This remote position focuses on providing technical expertise and support for database management solutions, collaborating with sales teams to drive revenue growth. The ideal candidate will possess strong analytical and problem-solving skills, with a proven track record in pre-sales technical consulting. This role offers the opportunity to engage with complex customers, deliver impactful product demonstrations, and contribute to the success of the organization. If you're passionate about technology and eager to make a difference, this is the perfect opportunity for you.

Qualifications

• 5+ Jahre Erfahrung mit Datenbanken und DBMS.
• 3-5 Jahre technische Erfahrung im Pre-Sales-Bereich.

Responsibilities

• Technische Unterstützung im Pre-Sales für Datenbankmanagementlösungen.
• Schulung und Coaching von Vertriebsmitarbeitern.

Skills

Präsentationsfähigkeiten

Analytische Fähigkeiten

Problemlösungsfähigkeiten

Kundenengagement

Technische Konzeptvermittlung

Education

Bachelor-Abschluss in Informatik oder verwandtem Bereich

Tools

TOAD

Oracle

SQL

Microsoft Office 365

IaaS-Plattformen (Azure, AWS)

Job description

Overview

Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for a Pre-Sales Systems Engineer to support our public sector business. This position is a United States Remote position.

Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. It’s exciting, it’s rewarding, it’s hard work and offers career and personal growth.

The primary responsibility of the Pre-Sales Systems Engineer is to provide technical expertise to deliver Quest Software products and solutions successfully and partner with our public sector sales teams for pre-sales technical consulting toward achieving our organization's revenue goals and objectives.

Responsibilities

1. Provide pre-sales technical support for Database Management solutions, collaborating with Account Managers to assist key customers with mission-critical systems across diverse platforms.
2. Train and coach Sales Representatives on federal GTM messaging and new product offerings to ensure awareness of upcoming opportunities and competitive intelligence.
3. Maintain regular communication with sales teams to review key deals and keep them informed on product offerings and technical information.
4. Stay updated on industry trends, customer expectations, and competitors in the designated solution area.
5. Serve as the primary technical point of contact for customers, providing information, conducting web demos, onsite engagements, and Proof of Concepts (POCs).
6. Assess customer needs to determine appropriate next steps based on skill set, requirements, availability, and technical strategy.
7. Develop and maintain expertise in Quest products by completing relevant learning courses and technical prerequisites.
8. Handle necessary documentation, including Customer Project Pages, Engagement Plans, Post POC reports, business justifications, and RFP responses.
9. Deliver product demonstrations, training, and knowledge transfer to customers and channel partners.
10. Provide expertise in database management, optimization, analysis, and tuning.
11. Build and maintain strong relationships with technical decision-makers.

Qualifications

1. Bachelor's degree (B.A./B.S.) in a computer-related discipline or equivalent experience.
2. 5+ years of experience working with databases and DBMS.
3. 3 to 5 years of pre-sales technical experience.
4. TOAD experience - desired, but not a requirement.
5. Proven ability to manage procurement activities, including responding to customer inquiries, handling RFPs/RFIs, executing demos and trials, overseeing product installation, and effectively communicating the architecture of complete solutions.
6. Prior experience in pre-sales and customer-facing technical services is a must.
7. Must be a U.S. citizen with a valid passport.
8. Willing to travel throughout the continental United States and internationally when required.
9. Ability to support federal organizational goals and long-term business objectives.

Key Skills and Competencies:

1. Excellent presentation, business, analytical, and problem-solving skills.
2. Strong ability to engage with customers and articulate technical concepts effectively.
3. Extensive experience administering Java application servers and database platforms.

Technical Knowledge:

1. System administration or consulting experience & knowledge of Application development & design work for some combination of Database.
2. Working knowledge and experience with Oracle, SQL or other RDBMS platforms and applications.
3. Architectural knowledge in different technologies: LAMP (or other stacks), webservers, Java, .Net, SAP, PeopleSoft, VMware, etc. would be a plus.
4. Good knowledge of various Linux, Unix, and Windows OS platforms.
5. Working knowledge of IaaS cloud platforms such as Azure and AWS.
6. Proficiency with Microsoft Office 365 productivity tools is required.

Quest is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Come join us. For more information, visit us on the web at Quest Careers | Where next meets now. Join Quest.