Pre-Sales Solutions Engineer (San Francisco, CA)

Deepgram; San Francisco (CA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Unlimited PTO

Flexible schedule

Education stipend

Job summary

A leading Voice AI platform is seeking a Pre-Sales Solutions Engineer in San Francisco. This role involves driving technical pre-sales engagements, collaborating with sales teams, and building proof-of-concepts. Ideal candidates have over 5 years of experience in technical pre-sales and a strong software engineering background. The position supports both remote work and in-person engagements, offering unlimited PTO and comprehensive health benefits.

Qualifications

• 5+ years of experience in technical pre-sales, solutions architecture, or similar customer-facing roles.
• Strong software engineering background with development experience in a modern language.
• Proven track record in navigating complex technical sales cycles.

Responsibilities

• Lead technical discovery and solution design for enterprise prospects and customers.
• Architect and implement custom proof-of-concepts for specific use cases.
• Provide expert guidance on API integration and performance optimization.

Skills

Technical pre-sales experience

Software engineering background

API integration expertise

Excellent communication skills

Education

5+ years in technical roles

Tools

Python

JavaScript

AWS

Docker

Job description

Overview

Company Overview
Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. Deepgram serves >200,000 developers and 1,300+ organizations including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Our voice-native foundation models are accessed through cloud APIs or as self-hosted/on-premises software, with high accuracy, low latency, and cost efficiency. We have processed over 50,000 years of audio and transcribed more than 1 trillion words. Deepgram is backed by a Series C led by global investors and strategic partners. There is no organization in the world that understands voice better than Deepgram.

Opportunity

Deepgram is seeking a Pre-Sales Solutions Engineer to join our Applied Engineering team. You will primarily drive technical pre-sales engagements with prospects, customers, and partners, serving as the technical authority bridging state-of-the-art AI speech technology with customer business needs. Youll collaborate with the sales team to craft compelling technical solutions, provide technical validation, build proof-of-concepts, and demonstrate the value of our platform to technical decision makers. Your deep engineering expertise combined with consultative sales skills will help navigate complex sales cycles and establish Deepgram as the preferred Voice AI partner. As a member of Applied Engineering, you’ll influence the team’s vision and product strategy based on market insights and contribute to evolving our pre-sales methodology.

Location

This role is based in San Francisco, CA. While anchored in our SF office, Deepgram is remote-first and we don’t expect you to be in the office every day. A mix of in-person and remote work is encouraged. The role includes up to 50% travel to meet with customers and support sales engagements.

What You’ll Do

• Lead technical discovery and solution design for enterprise prospects and customers
• Architect and implement custom proof-of-concepts and technical demonstrations for specific use cases
• Provide expert guidance on API integration, performance optimization, and deployment strategies
• Partner with Account Executives to navigate technical objections and accelerate the sales cycle
• Contribute to technical content including implementation guides, reference architectures, and best practices
• Mentor junior team members and share technical knowledge across the organization
• Represent the voice of the customer to product and engineering teams

Your First 90 Days

• First 30 Days: Complete onboarding, shadow senior team members on customer calls, and begin building technical demos. Gain proficiency with our core APIs and documentation.
• 60 Days: Lead technical discovery calls with account executives and develop custom proofs-of-concepts for prospects. Contribute to technical content and participate in sales strategy sessions.
• 90 Days: Own the technical relationship with assigned accounts, develop and present complex solutions, mentor newer team members, and contribute to pre-sales methodology.

You’ll Love This Role If You

• Are passionate about translating complex technical capabilities into business value
• Thrive in consultative customer environments to showcase technical expertise
• Enjoy strategic aspects of enterprise sales cycles while maintaining technical credibility
• Find satisfaction in driving customer adoption and success with technical solutions
• Are energized by staying at the forefront of AI and speech technology

It’s Important To Us That You Have

• 5+ years of experience in technical pre-sales, solutions architecture, or similar customer-facing technical roles
• Strong software engineering background with professional development experience in at least one modern language (e.g., Python, JavaScript/TypeScript)
• Proven track record navigating complex technical sales cycles
• Experience building and demonstrating proofs-of-concepts or technical solutions to diverse audiences
• Excellent verbal and written communication skills with ability to translate technical concepts for technical and non-technical stakeholders

It Would Be Great If You Had

• Experience with speech recognition, NLP, AI/Voice agents, or related AI technologies
• Experience building customer-facing demos and sample code
• Knowledge of cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes)
• Experience with API-first products and developer tools
• Background in sales methodologies such as Triangle, MEDDIC, or Solution Selling

Benefits & Perks

• Holistic health: Medical, dental, vision benefits; annual wellness stipend; mental health support; life, STD, LTD insurance
• Work/life blend: Unlimited PTO; parental leave; flexible schedule; 12 US holidays; quarterly productivity stipend; home office upgrade stipend; 401(k) with company match
• Continuous learning: Education stipend; talks/conferences; employee resource groups; AI enablement workshops
• Notes: Benefits for non-US employees vary by region; a global benefits structure is not always possible; compensation and benefits governed by local regulations where applicable

EEO & Accommodations

Deepgram is an equal opportunity employer. We do not discriminate on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by law. We are happy to provide accommodations for applicants who need them.

Backed by investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you’re looking to work on cutting-edge technology and make a significant impact in the AI industry, we’d love to hear from you!