Pre and Post Sales Engineer - Data Center Power

nVent; San Jose (CA); Remote; USD 101,400 - 188,300; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) + ESPP

Tuition reimbursement

Caregiver/ parental leave

Paid time off

Well-being program

Job summary

nVent is seeking a key technical lead to partner with customers, sales, and engineering to turn real-world challenges into practical data center solutions. We're looking for technically minded problem-solvers who enjoy being in the field, understanding how systems fit together, and using that insight to deliver meaningful solutions to our customers.

The ideal candidate will have a data center power background, remote-work capability, and strong communication skills to support strategic accounts

Qualifications

• Bachelor's degree in electrical, mechanical, or applications engineering or equivalent work experience in the Data Center power industry.
• 5+ years of experience in a technical application's role supporting Data Center power solutions.
• Ability to work 100% remotely and travel 30-50% across US/Canada; valid driver’s license required.
• Live in the western US preferred, but flexible to other US regions for the right candidate.

Responsibilities

• Serve as domain authority for nVent Smart Power Solutions across multiple functions.
• Provide first-line product support to customers and colleagues.
• Evaluate RFIs/RFQs and provide technical application assistance for pre- and post-sales.
• Lead strategic accounts from a support perspective and conduct technical training as needed.
• Review training literature for technical accuracy and represent nVent at industry events.

Skills

Customer-first mindset

Strong communication

Remote work capability

Data Center power knowledge

Air cooling knowledge

Liquid cooling knowledge

Education

Bachelor's degree in electrical or mechanical engineering or equivalent

Job description

We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

Join nVent as key technical lead - partnering with customers, sales, and engineering to turn real‑world challenges into practical data center solutions. We're looking for technically minded problem‑solvers who enjoy being in the field, understanding how systems fit together, and using that insight to deliver meaningful solutions to our customers.

WHAT YOU WILL EXPERIENCE IN THIS POSITION

• Serve as a domain authority for nVent Smart Power Solutions, including their application, for nVent functions including Sales, Product Management, Operations, etc.
• Provide first‑line product support by providing help to customers and colleagues for nVent Smart Power Solutions.
• Evaluate customer RFIs and RFQs as requested by customers
• Provide technical application assistance for pre and post sales for Smart Power Solutions.
• Work with Smart Power Team to identify best fit for products and services.
• Conduct product training for customers as needed via teams and on onsite.
• Prepare any required documentations for pre, post and any required RMA's
• Lead strategic accounts from a support perspective.l
• Review training literature for technical accuracy including installation guides and procedures, operations manuals, and online learning.
• Represent nVent in industry as needed at any industry events.
• Provide market‑specific intelligence and feedback on products and services to the commercial teams. Assist commercial teams with voice‑of‑customer (VOC) visits.
• Plan activities together with the Sales Leader and team.
• Identify the project in the closing phase with the sales team and provide vital technical support!.
• Advises their manager about all situations, developments, and occurrences that are significant for the manager or are requested by them, as well as about all upcoming decisions that require their approval.
• *While we have this role posted in multiple locations, we are only making 1 hire*

YOU HAVE

• Bachelor's degree in electrical, mechanical, or applications engineering or equivalent work experience in the Data Center power industry.
• Ideally 5+ years of experience in a technical application's role supporting Data Center power solutions.
• Ability to work 100% remotely and travel on average 30-50% across mainly the US and Canada. A valid driver's license is required. The ideal candidate would live in the western US, but that can be flexed to central and eastern US for the right individual.
• Strong technical background of Air and Liquid Cooling Solutions in the Data Center space is preferred.
• Understanding of Data Center Power Architecture from UPS to rack/equipment level a plus.
• Excellent interpersonal and communication skills with a customer first mentality.

Pay Transparency

nVent's pay scale is based on the expected range of total target cash pay for this job and the employee's work location. Total target cash is comprised of an employee's base salary and sales incentive target opportunity, when annual sales goals are achieved.

Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply.

If annual sales performance exceeds annual sales goals, the total target cash received may exceed the pay scale maximum reflected below.

Geographic Region A: $101,400.00 - $188,300.00 + Geographic Region B: $110,600.00 - $205,400.00 + Geographic Region C: $96,300.00 - $178,800.00

Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives.

Benefit Overview

• Medical, dental, and vision plans along with flexible spending accounts, short‑term and long‑term disability benefits, critical illness, accident insurance and life insurance.
• A 401(k) retirement plan and an employee stock purchase plan - both include a company match.
• Other supplemental benefits may include tuition reimbursement, caregiver, personal and parental leave, back‑up care services, paid time off including volunteer time, a well‑being program, and/or legal & identity theft protection.

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.