Pre-Access Central Scheduler PRN

10700 Revenue Cycle Organization; United States; On-site; USD 27,000 - 35,000; Part time

Benefits offered by this job

Wellness programs

Education support

Comprehensive benefits package

Job summary

Intermountain Health is hiring for a scheduling role in Broomfield, Colorado. The position involves pre-registering patients, managing high call volumes, and handling scheduling-related administrative work. Candidates need to demonstrate excellent customer service skills and have a good command of medical insurance.

The ideal applicant will have experience in the revenue cycle and a high school diploma. Benefits include a comprehensive package focused on employee wellness.

Qualifications

• Must have high school diploma or equivalent.
• 4 years of experience in revenue cycle preferred.
• Minimum 2 years in revenue cycle or contact center.

Responsibilities

• Schedule and pre-register patients for appointments.
• Handle high call volumes for multiple locations.
• Transcribe external orders and manage patient data.

Skills

Customer Service Etiquette

Basic Medical Insurance Knowledge

Intermediate Computer Operating

Multi-Channel Phone Experience

30+ WPM Typing Speed

Active Listening

Reading Comprehension

Critical Thinking

Active Learning

Complex Problem Solving

Education

High school diploma or equivalent

4 years of revenue cycle experience

2 years of revenue cycle experience

2 years of contact center experience

Job description

Job Description: Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments. This is PRN " As needed"

Essential Functions

Utilize multiple systems to perform all scheduling functions as needed. Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance. Providing patients with preparation and location information. Correctly collecting and inputting patient data into the system. Validating patient insurance and explaining benefits as needed. Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties. Acting as a mentor for new hires as needed. Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. Performs other duties as assigned.

Skills

• Customer Service Etiquette
• Basic Medical Insurance Knowledge
• Intermediate Computer Operating Knowledge
• Multi-Channel Phone Experience
• 30+ WPM Typing Speed
• Active Listening
• Reading Comprehension
• Critical Thinking
• Active Learning
• Complex Problem Solving

Qualifications

High school diploma or equivalent OR (4) years of revenue cycle experience. Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.

Physical Requirements

Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location

Peaks Regional Office Work City: Broomfield Work State: Colorado

Scheduled Weekly Hours

0

Pay

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.29 - $25.61

Benefits

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness.

We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment.

Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services.

Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

To find out more about us, head to our career site here.

Intermountain Health's PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more.

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.

Thanks for your interest in continuing your career with our team!