Practice Transformation Specialist, Maryland/Delaware

Aledade; Delaware; Hybrid; USD 75,000 - 80,000; Full time

Job summary

Aledade is seeking a Practice Transformation Specialist to directly impact patient care by partnering with providers in the DMV area, focusing on implementing ACO initiatives and supporting wellness visits and transitions of care. The role drives transformation plans to meet goals while maintaining a patient-centered approach.

The role includes training staff on processes and technologies, building relationships with physicians and healthcare leaders, and helping improve financial and quality

Qualifications

• Must be resident of Maryland, Delaware, or DMV area.
• Graduate of an accredited college or university; 4–6 years significant relevant work experience may be accepted in lieu of education.
• 3 years of experience with Electronic Health Records (EHR) for clinical/practice management processes.

Responsibilities

• Direct Practice Support: Implement products and execute ACO initiatives with direction from Market Leadership.
• Direct Practice Support: Accountable for implementing and supporting wellness visits, transitions of care, active management and ensuring practices meet goals set forth in Practice Transformation Plans.
• ACO Training & Development: Train office staff and physicians/providers on processes and technologies and assess training needs.
• Develop and nurture relationships with physicians and healthcare system executives to support and improve financial and quality performance across metrics.
• Customer Success: Listen to practices' concerns and relay information to managers to identify opportunities for improvement.

Skills

Communication skills

Process mapping

Computer skills

Team-building

Education

Bachelor’s degree or equivalent

Tools

Electronic Health Records (EHR)

Job description

Join Aledade as a Practice Transformation Specialist (PTS) and personally make an impact on patient care. Practice Transformation Specialists are HQ’s most direct interface with providers and can glean valuable insight into our partner practice’s happiness and needs. A successful PTS is passionate about population health, and highly mission oriented around providing better care to patients while reducing costs. At Aledade, a PTS can impact the health of their community by transforming one practice at a time.

Please note: candidates must be based in Maryland, Delaware, or DMV area to be considered.

Primary Duties

Direct Practice Support

• Implement products and execute ACO initiatives with direction from Market Leadership.
• Accountable for implementing and supporting wellness visits, transitions of care, active management and ensuring practices meet goals set forth in mutually developed Practice Transformation Plans.

ACO Training & Development

• Work to assist in training office staff and physicians & providers (in coordination with Aledade's Value Based Care Curriculum") on processes and technologies.
• Provide continual assessment of practice’s and staff’s training needs.
• Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.

Customer Success

• Listening to practices concerns, relaying important information to Manager/Leads to understand opportunities for improvement.

Minimum Qualifications

• Must be resident of Maryland, Delaware, or DMV area
• Graduate of an accredited college or university. 4-6 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.
• 3 years of experience with Electronic Health Records (EHR) for clinical/practice management processes

Preferred KSA's

• Excellent oral and written communication skills (i.e., public presentation skills), organizational and project management skills, and team-building skills
• Familiarity with process mapping and work-flow analysis tools
• Excellent computer skills and willingness to learn additional software applications

Physical Requirements

• Sitting for prolonged periods of time
• Extensive use of computers and keyboard
• Occasional walking and lifting may be required
• Willingness and ability to travel up to 25% across the Maryland/Delaware market to conduct local practice visits (est. a few times a month).

$75,000 - $80,000 a year

Salary Range: $75,000-$80,000 base + bonuses + equity

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience.

Who We Are

Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You

At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners

Robust time-off plan (21 days of PTO in your first year)

Two paid volunteer days and 11 paid holidays

12 weeks paid parental leave for all new parents

Six weeks paid sabbatical after six years of service

Educational Assistant Program and Clinical Employee Reimbursement Program

401(k) with up to 4% match

Stock options

And much more!

At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.