Practice Transformation Specialist - Hybrid position - Pittsburgh - FT

West Penn Allegheny Health System; Pittsburgh (Allegheny County); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Allegheny Health Network seeks a qualified professional to support the Patient Centered Medical Home (PCMH) model across participating practices. The role develops strategies for value-based care and aligns with the Highmark Health enterprise.

The position trains on-site teams, assesses workflows, and leads data-driven quality improvement efforts. Experience in primary care settings and a preferred Medical Assistant Certification are advantageous.

Qualifications

• Associate's degree or equivalent from a two year college or technical school.
• Six months to one year related experience and/or training; or equivalent combination.
• Preferred Medical Assistant Certification.

Responsibilities

• Trains and promotes an on-site quality improvement approach with the Health Coach and practice team.
• Continually assesses workflow and workflow redesign.
• Supports practice sites in identifying and setting data-driven quality improvement goals and measures.
• Facilitates workflow redesign to optimize EMR tools and PCMH related patient service.
• Identifies opportunities and supports replicable best practices by examining health data and interviewing leaders.
• Coordinates progress of all projects.
• Maintains records of webinars, learning collaboratives and activities across sites.
• Directs key personnel in achieving practice transformation goals.
• Performs other duties as assigned.

Skills

Primary care workflow understanding

Education

Associate's degree or equivalent

Medical Assistant Certification (preferred)

Job description

Company : Allegheny Health Network

Job Description : GENERAL OVERVIEW: Works collaboratively with participating practices to facilitate the implementation of the Patient Centered Medical Home (PCMH) model of care. Develops and implements strategies to promote the principles of value based care delivery and goals of the Highmark Health enterprise.

ESSENTIAL RESPONSIBILITIES

• Trains and promotes an on-site quality improvement approach with the Health Coach and practice team.
• Continually assesses workflow and workflow redesign.
• (30%) Supports practice sites in identifying and setting meaningful, realistic and relevant data-driven quality improvement goals and improvement measures.
• (15%) Facilitates and/or recommends workflow redesign to optimize electronic medical record tools and PCMH related patient service.
• (15%) Identifies opportunities and supports replicable best practices, by systematically examining better health data to identify practice trends in improvement, achievement, and interviewing practice leaders to isolate potentially replicable processes for dissemination.
• (10%) Collaborates with Allegheny Clinic education team to assess educational needs of the practice Health Coach, including curriculum collaboration.
• (10%) Coordinates progress of all projects.
• Maintains records of webinars, learning collaboratives and activities with and across practice sites.
• (10%) Directs all key personnel in achieving the goals of practice transformation.
• (10%) Performs other duties as assigned or required.

QUALIFICATIONS

• Minimum Associate's degree or equivalent from a two year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience 2 years in a primary care setting
• Previous experience in a medical practice setting including in-depth understanding of clinical process/workflows in a medical office
• Preferred Medical Assistant Certification

Disclaimer

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.