PRACTICE RN-PRN

Cooper Norcross Health; Camden (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Cooper Norcross Health in Camden, NJ seeks a Registered RN for triage and care coordination within the Population Health at Home program. The RN assesses patient concerns, reviews results, educates patients, and escalates issues to ensure timely, safe care.

This role emphasizes telephonic and electronic triage, coordination across providers, and strong documentation in the EMR to support seamless transitions and high-quality outcomes. A BSN is required, with NJ RN licensure and BLS certification.

Qualifications

• RN licensure in NJ required
• One year plus experience in care coordination or triage preferred
• BLS certification required; ACLS may be required for some specialties

Responsibilities

• Provide telephonic and electronic clinical triage to assess symptoms.
• Coordinate care across providers and teams for safe transitions.
• Review results and communicate plan with patients and families.
• Document accurately in the EMR and maintain regulatory compliance.

Skills

Telephonic triage

Care coordination

Clinical judgment

Patient education

Education

BSN

Tools

EMR/EHR

Job description

About Us

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings. Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers. The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals - its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children's Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with Advanced Recovery Systems. Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report's Best Hospitals annual survey for eight years. More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore. Cooper Norcross Health, a not-for-profit health system, was named one of America's Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

Short Description

The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self. This individual will have the unique opportunity to assist in the development and operations of the Cooper Urgent Care Center. This new model focuses on the acute/immediate care needs in the Cherry Hill and surrounding areas. Excellent customer service, interpersonal and clinical skills are required. References in these areas are a must. Scheduling is required Other duties as required

Position Summary

The RN Triage Nurse serves as the clinical triage and care coordination resource for the Population Health at Home program. This role is responsible for assessing patient concerns, reviewing clinical information, coordinating care, managing test results, providing patient education, and escalating urgent issues to ensure safe, timely, and effective patient care.

Essential Duties & Responsibilities

• Provide telephonic and electronic clinical triage, assessing patient symptoms and determining the appropriate level of care.
• Utilize evidence-based protocols and clinical judgment to manage urgent concerns, elevate high-risk situations, and facilitate timely interventions.
• Review and communicate laboratory, diagnostic, and provider results, ensuring appropriate follow-up and patient understanding.
• Coordinate care across providers and interdisciplinary teams to support seamless patient management and transitions of care.
• Identify and engage eligible patients for Population Health at Home programs, promoting preventive care, chronic disease management, and improved health outcomes.
• Serve as a clinical resource for complex patient issues, ensuring concerns are resolved efficiently and safely.
• Deliver patient education and self-management support to enhance engagement and adherence to care plans.
• Maintain accurate and timely documentation in the electronic medical record while adhering to regulatory, quality, and organizational standards.

Experience Required

One year plus experience

Education Requirements

BSN Required

License/Certification Requirements

Current NJ-RN License (Registered Nurse). Current NJ-BLS Certification (Basic Life Support) Certain specialties may require advanced certification (i.e. ACLS)