Practice Operations Manager

Guthrie; City of Cortland (NY); On-site; USD 41,000 - 62,000; Full time

Job summary

Guthrie Medical Group in Cortland, NY seeks an experienced Administrative Supervisor to oversee multiple sections, partner with directors, physicians, and staff to ensure efficient operations. The role focuses on daily supervision, staffing, budgeting, performance appraisals, and process improvement.

Bachelor's preferred; 3–5 years leadership considered in lieu of degree. Strong communication and problem-solving are essential.

Qualifications

• Two to three years of leadership experience preferred.
• Experience in budgeting and planning is desirable.
• This position requires a high level of responsibility for the work of others.
• Excellent independent judgement, planning, and problem-solving skills are required.

Responsibilities

• Supervises and collaborates with Section Leads to manage daily operational activities.
• Works with administration to establish Section goals and ensure achievement.
• Coordinates Clinic-wide staffing needs with input from Section Leads.
• Conducts annual performance appraisals with Section Leads.
• Ensures a comprehensive department specific procedure manual for each section.
• Communicates regularly with physicians, staff, and administration to address business needs of sections.
• Participates in recruiting and onboarding to ensure continuity in orientation.
• Analyzes workflow to ensure efficient use of staff, space, and productivity.
• Participates in developing the Clinic annual budget and monitors monthly financial performance.
• Monitors expenditures, revenues, and encounters against established goals.
• Prepares Sections for arrival of new physicians by identifying staffing and scheduling needs.
• Establishes Section goals and oversees progress related to the Clinic RPM front-end initiative.
• Oversees referral processes related to Clinic managed care contracts.
• Participates in Clinic committees and project teams.
• Works with Administrative Director on a yearly personal growth plan.
• Carries out other responsibilities as necessary.

Skills

Leadership experience

Budgeting

Communication skills

Independent judgement

Problem solving

Education

Bachelor’s Degree preferred

3-5 years of leadership experience in lieu of education

Job description

Guthrie Medical Group in Cortland, NY seeks an experienced Administrative Supervisor to oversee multiple sections, partner with directors, physicians, and staff to ensure efficient operations. The role focuses on daily supervision, staffing, budgeting, performance appraisals, and process improvement.

Bachelor's preferred; 3–5 years leadership considered in lieu of degree. Strong communication and problem-solving are essential.