Practice Office Manager

Paradigm Oral Health; Portland (ME); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Annual merit reviews with bonus潜趣?

PTO and holidays

Health, dental, and vision insurance

401(k) with company match

Life insurance

Disability insurance

EAP

Scrubs and CPR/BLS certification

Job summary

Corey + Then Dental Implants, Periodontics, Oral Surgery is seeking an Office Manager to lead the front desk and administrative teams, ensuring a smooth patient experience from first contact through follow-ups. The role partners closely with the surgeon to optimize daily operations and care delivery.

The ideal candidate has strong leadership, organizational, and communication skills, with experience in medical or dental settings. Competitive salary and comprehensive benefits are offered.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years of administrative and clerical experience required.
• Medical or dental office experience required.
• Previous leadership or supervisory experience preferred.

Responsibilities

• Lead day-to-day administrative and front office operations.
• Partner with surgeon on scheduling, workflows, and staff management.
• Hire, onboard, train, and manage front office and clinical staff.
• Improve policies and operational processes for efficiency.
• Foster patient-centered care and excellent service.

Skills

Administrative experience

Leadership experience

Customer service

Communications skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Practice Office Manager

CTPDIME-Portland-Management Full Time Management South Portland, ME, US

6 days ago Requisition ID: 4501

Salary Range: $75,000.00 To $85,000.00 Annually

Are you a highly organized leader who thrives in a fast-paced healthcare environment? As our Office Manager at Corey + Then Dental Implants, Periodontics, Oral Surgery, you'll play a vital role in creating an exceptional patient experience from the moment a patient walks through our doors. You'll lead a dedicated front office team, drive operational excellence, and partner closely with clinical staff to ensure every patient receives outstanding service and care.

Why Join Us?

• Annual Merit Reviews with Bonus Potential
• General Paid Time Off - PTO (starting at 2 weeks), Sick Time, 6 Paid Holidays, Paid Parental Leave (2 weeks)
• Health, Dental, and Vision Insurance (with HSA option)
• 401(k) with 4% Company Match
• Basic and Supplemental Life Insurance
• Spouse and Child Life Insurance
• Short- and Long- Term Disability
• Employee Assistance Program (EAP)
• FIGS Scrubs and CPR/BLS Certification provided

What You'll Do

This role is a unique opportunity for an experienced operations leader to serve as a business partner and right hand to the surgeon. The Office Manager / Practice Manager will oversee day-to-day operations across administrative, front office, and clinical functions—helping build systems, lead the team, and establish a strong operational foundation from day one.

This is a hands-on leadership role ideal for someone who thrives on ownership, accountability, and collaboration while helping shape the culture and success of a growing practice.

Practice & Operations Leadership

• Serve as the primary operational leader for the practice, partnering closely with the surgeon on day-to-day management and long-term planning.
• Oversee all aspects of practice operations, including patient experience, team performance, workflows, and operational efficiency.
• Establish goals, track performance, and recommend improvements to support growth and sustainability.
• Lead implementation of policies, procedures, and operational best practices.
• Hire, onboard, train, schedule, and manage front office and clinical staff.
• Provide coaching, feedback, and performance management, including quarterly check ins, annual compensation reviews and disciplinary support as needed.
• Foster a positive, professional, and collaborative team culture focused on patient-centered care.
• Ensure appropriate staffing levels to support patient volume and clinical flow.

Front Office & Patient Experience Oversight

• Oversee front office operations, patient flow, scheduling, and administrative processes.
• Ensure a consistent, high-quality patient experience from first contact through post-procedure follow-up.
• Maintain office systems, supplies, equipment, and vendor relationships.
• Step in to support front office functions as needed.

Clinical Operations Support

• Partner with the surgeon to ensure efficient daily clinical operations.
• Support quality assurance, clinical workflow coordination, and continuity of care.
• Maintain compliance with clinical protocols, safety standards, and regulatory requirements.
• Ensure effective communication between clinical and administrative teams.

Facilities, Compliance & Administration

• Oversee the physical environment of the practice, ensuring a safe, organized, and professional workspace.
• Maintain accurate operational documentation and reporting.
• Identify operational issues proactively and troubleshoot effectively.
• Perform additional duties as needed to support the success of the practice.

What You Bring

Education & Experience

• High school diploma or equivalent required, Bachelor's degree preferred.
• Minimum of two years of administrative and clerical experience required.
• Medical or dental office experience required.
• Previous leadership or supervisory experience preferred.

Skills & Abilities

• Strong office administration and organizational skills.
• Proficiency with Microsoft Office Suite and related business software.
• Knowledge of office management procedures and best practices.
• Excellent verbal and written communication skills.
• Outstanding interpersonal and customer service skills.
• Exceptional attention to detail and organizational abilities.
• Strong time management skills with the ability to prioritize multiple responsibilities.
• Ability to proactively identify and resolve issues to enhance the patient experience.
• Ability to collaborate effectively with clinical and administrative teams.

We are an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, or protected veterans’ status.