Practice Manager - Springboro, Centerville, and Wilmington Primary Cares

Cincinnati Children's; Springboro (OH); On-site; USD 67,538 - 86,112; Full time

Job summary

Cincinnati Children’s is seeking an experienced operations leader to oversee Springboro Primary Care. You will manage multiple clinics, lead budgeting and P&L, and partner with clinical and administrative teams to ensure high-quality patient care and efficient operations.

This full-time role requires strong leadership, budgeting, and revenue cycle experience. We offer a collaborative environment, career growth, and the opportunity to impact children’s health across clinic sites in the region.

Qualifications

• Bachelor's degree in a related field OR equivalent experience.
• 5+ years of work experience in a related job discipline.

Responsibilities

• Operational Management- Provide leadership on initiatives, projects or programs. Collaborate with appropriate parties to plan, implement, and/or evaluate services. Manages all business and administrative personnel in their medical practice. Develops and manages operating budgets. Has ongoing P&L financial responsibility.
• Performance Management- Participate in the development and monitoring of an effective staffing and retention strategy, including hiring and terminating employees, partner with department leadership to ensure effective performance management of direct reports; establish and maintain procedures for orientation of new employees; mentor and provide learning and development opportunities for direct reports; collaborate with human resources business partners department leadership to meet the division's talent management goals; support organizational programs/plans that impact employees and ensure communication, comprehension, and adherence to all Human Resources policies and related legal and/or compliance requirements.
• People Planning- Manage the selection, development, motivation, appraisal and discipline personnel. Ensure that job requirements and goals for each position are clear to employees. Delegate responsibilities to reporting personnel, establish clear lines of responsibility and accountability. Determine and document the qualifications and competence of division personnel. Ensure that orientation, in-service training and continuing education are provided to division personnel.
• Revenue Cycle- Work with the finance department and clinical departments to develop a third-party payor pricing strategy and monitor its implementation and financial impact. Develops effective policies and practices to ensure effective revenue cycle management. Ensures the effective implementation of revenue cycle strategies. Responsible for overseeing all revenue cycle and medical billing, in collaboration with Physician and Hospital Billing. Primary responsibility for managing vendors and leases.
• Management- The first level of full management authority for a physician practice where team management is the primary duty. Manages the overall administration of practice operations, including billing and collections, patient scheduling, payroll, medical records and other general office activities.
• 3+ clinic sites OR 6+ Reports OR Operating Budget $4M+.

Education

Bachelor's degree in a related field OR equivalent experience

Job description

Expected Starting Pay Range $67,537.60 - $86,112.00

Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

Primary Location Springboro Primary Care

Department CCHMC Springboro Primary Care

Shift Day (United States of America)

Schedule Full time

Weekly Hours 40

FTE 1

Employee Status Regular

• Expected Starting Pay Range $67,537.60 - $86,112.00
• Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

Job Responsibilities

• Operational Management- Provide leadership on initiatives, projects or programs. Collaborate with appropriate parties to plan, implement, and/or evaluate services. Manages all business and administrative personnel in their medical practice. Develops and manages operating budgets. Has ongoing P&L financial responsibility.
• Performance Management- Participate in the development and monitoring of an effective staffing and retention strategy, including hiring and terminating employees, partner with department leadership to ensure effective performance management of direct reports; establish and maintain procedures for orientation of new employees; mentor and provide learning and development opportunities for direct reports; collaborate with human resources business partners department leadership to meet the division's talent management goals; support organizational programs/plans that impact employees and ensure communication, comprehension, and adherence to all Human Resources policies and related legal and/or compliance requirements.
• People Planning- Manage the selection, development, motivation, appraisal and discipline personnel. Ensure that job requirements and goals for each position are clear to employees. Delegate responsibilities to reporting personnel, establish clear lines of responsibility and accountability. Determine and document the qualifications and competence of division personnel. Ensure that orientation, in-service training and continuing education are provided to division personnel.
• Revenue Cycle- Work with the finance department and clinical departments to develop a third-party payor pricing strategy and monitor its implementation and financial impact. Develops effective policies and practices to ensure effective revenue cycle management. Ensures the effective implementation of revenue cycle strategies. Responsible for overseeing all revenue cycle and medical billing, in collaboration with Physician and Hospital Billing. Primary responsibility for managing vendors and leases.
• Management- The first level of full management authority for a physician practice where team management is the primary duty. Manages the overall administration of practice operations, including billing and collections, patient scheduling, payroll, medical records and other general office activities.

3+ clinic sites OR 6+ Reports OR Operating Budget $4M+.

Job Qualifications

• Bachelor's degree in a related field OR equivalent experience
• 5+ years of work experience in a related job discipline

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's Is

• Recognized by U.S. News & World Report as atop 10 best Children's Hospitals in the nation for more than 15 years
• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH)Funding
• Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)
• One of the nation'sAmerica’s Most Innovative Companiesas noted by Fortune
• Consistently certified as great place to work
• A Leading Disability Employeras noted by theNational Organization on Disability
• Magnet® designated for the fourth consecutive time by theAmerican Nurses Credentialing Center (ANCC)

We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Comprehensive Job Description Provided Upon Request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability