Practice Manager- Santa Monica Pediatrics

University of California - Los Angeles Health; Santa Monica (CA); On-site; USD 85,000 - 125,000; Full time

Job summary

University of California - Los Angeles Health seeks a Clinic Manager's operational partner and deputy to oversee daily operations and supervise staff. The role focuses on ensuring smooth clinic functioning, staff performance, and timely decision-making during the Manager's absence.

Additionally, the position drives strategic clinic projects aimed at improving efficiency, patient experience, and care quality through process improvements and technology initiatives.

Qualifications

• Demonstrated supervisory skills with recruitment, performance appraisal, expectation setting, discipline and training.

Responsibilities

• Serve as operational partner and deputy to the Clinic Manager.
• Oversee daily operations and supervise staff.
• Make decisions in Manager's absence to maintain workflow.
• Lead strategic clinic projects to improve efficiency, patient experience and care quality through process improvements and technology initiatives.

Skills

Supervisory skills

Analytical thinking

Interpersonal skills

Medical terminology

Writing skills

Staff training

Scheduling systems

Regulatory knowledge

Budgeting

People management

Tools

MS Word

Excel

Job description

Description

This role involves primarily serving as the Clinic Manager's operational partner and deputy, handling daily operations, staff supervision, and decision-making during the Manager's absence. The remaining time is dedicated to strategic clinic-level projects focused on improving efficiency, patient experience, and care quality through process improvements and technology initiatives

Qualifications

• Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training. Required
• Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications. Required
• Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet. Required
• Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds. Required
• Working knowledge of medical terminology. Required
• Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar. Required
• Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system. Required
• Strong knowledge of industry standards, trends and/or regulatory requirements. Required
• Working knowledge of major medical insurance plans. Required
• Ability to work occasional weekends or evenings as required. Required
• Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel. Preferred
• Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic. Preferred
• Accounting skills to plan, prepare and analyze revenue and expense budgets. Preferred