Practice Manager - RN - Surgery, Oral Health, Burn Clinic

IL_LUHS Loyola University Medical Center; Maywood (IL); On-site; USD 84,000 - 134,000; Full time

Job summary

Trinity Health is seeking a Practice Manager for our Illinois ambulatory clinics. This role reports to a regional or executive director and oversees daily operations, staffing, budgeting, regulatory adherence, and patient experience.

The manager collaborates with physicians and leaders to improve flow, productivity, and care delivery while driving performance and financial results. The position emphasizes clinical insight with strong leadership, data usage for improvements, and implementation of

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• 2+ years in healthcare; 3–5 years preferred.
• Clinical background preferred with leadership potential.
• Proven ability to meet productivity goals and manage priorities.

Responsibilities

• Lead the day-to-day operations of ambulatory clinical sites, blending clinical insight with operational leadership.
• Inspire, coach, and develop front-line teams (up to 50 staff), creating a high-engagement, high-performance environment.
• Partner with physicians, medical directors, and regional leaders to drive productivity, access, and operational excellence.
• Use data and real-time metrics to improve patient flow, staffing efficiency, and overall clinic performance.
• Build strong, trusted relationships across clinical and operational teams to support shared goals.
• Own financial performance for assigned sites, including labor management, expense control, and revenue targets.
• Champion patient experience, quality, and safety while serving as a visible leader in the clinic.
• Lead continuous improvement initiatives that strengthen workflows, team collaboration, and care delivery.

Skills

People leadership

Staff coaching

Cross-functional teamwork

Data-driven decisions

Communication skills

Education

Bachelor’s degree

Master’s degree preferred

Job description

Position Summary

Reporting to a regional director or executive director, the practice manager is responsible for all daily operations of their assigned clinical locations including management of all front‑line non‑exempt staff, ensuring appropriate clinical operations, adherence to budgets, adherence to regulatory standards, patient experience (including quality, safety, and satisfaction), and experience of physicians and staff. Constantly assesses daily operations to identify areas for ongoing improvement and oversees implementation of improvement initiatives alongside site medical director(s) at direction of regional director/executive director.

What You Will Do

• Lead the day‑to‑day operations of ambulatory clinical sites, blending clinical insight with operational leadership
• Inspire, coach, and develop front‑line teams (up to 50 staff), creating a high‑engagement, high‑performance environment
• Partner closely with physicians, medical directors, and regional leaders to drive productivity, access, and operational excellence
• Use data and real‑time metrics to improve patient flow, staffing efficiency, and overall clinic performance
• Build strong, trusted relationships across clinical and operational teams to support shared goals
• Own financial performance for assigned sites, including labor management, expense control, and revenue targets
• Champion patient experience, quality, and safety while serving as a visible leader in the clinic
• Lead continuous improvement initiatives that strengthen workflows, team collaboration, and care delivery

What You Will Need

• Bachelor’s degree required (Master’s degree or equivalent experience preferred)
• Minimum of 2 years of healthcare experience (3–5 years preferred), ideally in an ambulatory or outpatient setting
• Clinical background strongly preferred, with a desire to grow into or expand a leadership role
• Proven ability to meet productivity goals, improve performance, and manage competing priorities
• Experience building relationships with physicians, staff, and cross‑functional partners
• Prior people leadership experience preferred (or readiness to step into a formal management role)
• Strong communication skills, energy, and a hands‑on leadership style

Compensation

Salary Range: $84,000 - $134,000/ annually Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Benefits

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Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well‑being services.

Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.