Practice Manager - Primary Care - FT - Days - West Pines MOB

Memorial Hospital West; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Memorial Hospital West is seeking an experienced administrator to oversee the daily operations of a physician practice in Pembroke Pines, FL. You will manage front-office functions, staffing, scheduling, and payroll while ensuring smooth performance against financial targets.

Requirements include a high school diploma or equivalent, with a preference for associates or bachelor's degrees and at least one year of leadership experience. Employment includes hospital benefits and growth opportunities.

Qualifications

• High School Diploma or Equivalent (Required)
• Associates or Bachelor's degree preferred
• 1 year of leadership experience required; prior practice management experience preferred

Responsibilities

• Oversees and manages administrative functions within an assigned office or division while directing day-to-day operations of a physician practice
• Manages staff relations including performance management, staff satisfaction and conflict resolution
• Performs scheduling, recruitment, and payroll tasks for the practice
• Budgets, monitors variances, and reports to leadership and CFO
• Ensures regulatory compliance, contracts, and vendor relations are properly managed
• Develops and implements department policies and procedures and prioritizes work activities

Skills

Leadership

Customer service

Budgeting

Staff management

Communication

Problem solving

Time management

Operations management

Education

High School Diploma or Equivalent

Associates degree preferred

Bachelor's degree preferred

Tools

Payroll systems

Office software

Job description

Location

Pembroke Pines, Florida

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Summary

Oversees and manages administrative functions within an assigned office(s) or division(s). Manages the day to day operations of a physician practice.

Responsibilities

• Manages customer needs face to face or via phone, triages phone calls to assess/authorize urgent and emergent appointments, rounds on staff and patients, provided monthly metrics and CME records for Physicians, handles legal requests, and acts as a backup to the Director


• Manages staff relations including performance management, staff satisfaction and conflict management


• Performs and oversees scheduling, recruitment, and payroll


• Must meet set Net Operating Revenue objective up to 1 million dollars per fiscal year


• Manages, monitors and assists in the development of departmental budgets. Reports budget variances monthly to practice leadership and CFO, identifies and reports on practice issues/opportunities and associated action plans


• Manages regulatory compliance, departmental contracts and vendor relations


• Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies


• Supports special projects and business analysis as requested


• Develops and implements organizational policies and procedures


• Develops guidelines for prioritizing work activities, evaluating effectiveness and modifying activities as necessary


• Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization

Competencies

• ACCOUNTABILITY


• CUSTOMER SERVICE


• DEVELOPS RELATIONSHIPS


• LEADING CHANGE INITIATIVES


• MANAGING BUSINESS PRIORITIES


• MANAGING PEOPLE


• ORGANIZATION SKILLS


• PATIENT AND FAMILY CENTERED CARE


• RESPONDING TO CHANGE


• STANDARDS OF BEHAVIOR

Education and Certification Requirements

• High School Diploma or Equivalent (Required)


• Fingerprint Screen (FINGERPRNT) - Florida Department of Childrens & Family (DCF)

Additional Job Information

Complexity of Work: Requires critical thinking skills, effective communication skills, problem solving skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Ability to work and build relationships collaboratively.

Required Work Experience: One (1) year of leadership experience required. Previous practice management experience preferred.

Other Information: Additional Information: Employment in this position is contingent upon successful completion of a Level II Criminal History record check.

Additional Education Info: For education requirement an Associates or Bachelor's degree is preferred.

Working Conditions and Physical Requirements

• Bending and Stooping = 40%


• Climbing = 0%


• Keyboard Entry = 60%


• Kneeling = 0%


• Lifting/Carrying Patients 35 Pounds or Greater = 0%


• Lifting or Carrying 0 - 25 lbs Non-Patient = 40%


• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%


• Lifting or Carrying > 75 lbs Non-Patient = 0%


• Pushing or Pulling 0 - 25 lbs Non-Patient = 40%


• Pushing or Pulling 26 - 75 lbs Non-Patient = 0%


• Pushing or Pulling > 75 lbs Non-Patient = 0%


• Reaching = 0%


• Repetitive Movement Foot/Leg = 60%


• Repetitive Movement Hand/Arm = 60%


• Running = 0%


• Sitting = 60%


• Squatting = 0%


• Standing = 60%


• Walking = 60%


• Audible Speech = 60%


• Hearing Acuity = 60%


• Smelling Acuity = 0%


• Taste Discrimination = 0%


• Depth Perception = 60%


• Distinguish Color = 60%


• Seeing - Far = 60%


• Seeing - Near = 60%


• Bio hazardous Waste = 40%


• Biological Hazards - Respiratory = 40%


• Biological Hazards - Skin or Ingestion = 40%


• Blood and/or Bodily Fluids = 40%


• Communicable Diseases and/or Pathogens = 40%


• Asbestos = 0%


• Cytotoxic Chemicals = 0%


• Dust = 0%


• Gas/Vapors/Fumes = 0%


• Hazardous Chemicals = 20%


• Hazardous Medication = 0%


• Latex = 0%


• Computer Monitor = 60%


• Domestic Animals = 0%


• Extreme Heat/Cold = 0%


• Fire Risk = 0%


• Hazardous Noise = 0%


• Heating Devices = 0%


• Hypoxia = 0%


• Laser/High Intensity Lights = 0%


• Magnetic Fields = 0


• Moving Mechanical Parts = 0%


• Needles/Sharp Objects = 0%


• Potential Electric Shock = 0%


• Potential for Physical Assault = 20%


• Radiation = 0%


• Sudden Decompression During Flights = 0%


• Unprotected Heights = 0%


• Wet or Slippery Surfaces = 20%

Shift

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.