Practice Manager (PMO) (Telecommuter, US)

Visa Hunt; United States; On-site; USD 175,000 - 200,000; Full time

Job summary

Computacenter, a leading technology partner, seeks a Practice Manager in the United States to oversee a ~20-project-manager team with full commercial and contractual responsibility for project outcomes. The role blends pre-sales and delivery of IT infrastructure projects, coordinating with sales, service delivery and development functions to meet strategic objectives.

You will influence delivery capabilities and drive a high-performance culture while upholding Winning Together values and

Qualifications

• Legally eligible to work in the United States.
• 5+ years of management experience.
• Recent experience leading delivery of large-scale IT infrastructure projects.
• Experience applying governance and control in overseeing delivery.
• Innovative leader with focus on developing people and teams.

Responsibilities

• Partner with business leaders to deliver services aligned with company objectives.
• Lead delivery of customer engagements and line manage around 10 project managers (regional travel essential).
• Accountable for governance, assurance and customer satisfaction.
• Maintain and innovate Practice capability to support business strategy.
• Develop standardized, competitive, market-relevant service offerings.
• Provide thought leadership and collaborate with stakeholders.
• Manage the team to achieve financial targets and improve productivity and quality.
• Drive a high-performance culture and attract top talent.
• Support Computacenter's mission and values.

Skills

Management

Team development

Governance

Strategic leadership

Job description

About the role
The Practice Manager role will have line management responsibility for approximately 20 project managers with full commercial and contractual responsibility for successful project outcomes. The ideal candidate will have an extensive track record working in pre-sales and delivering IT projects and programs.
The candidate will be accustomed to collaborating with professional services sales, service delivery and service development functions. Successful candidates will directly influence the development of project delivery capabilities within the Projects Practice to successfully execute against our customer's strategic objectives.

Annual salary range: $175K - $200K USD

What you'll be doing

• Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
• Responsibility for both the delivery of customer engagements and line management of around 10 project managers (regional travel essential)
• Accountable for assurance, governance & customer satisfaction
• Continuously maintaining and innovating the Practice capability in support of the business strategy
• Proactively supporting growth with the development and delivery of standardized, competitive and market-relevant service offerings
• Providing thought leadership and subject matter expertise into and out of the Practice; working collaboratively with stakeholders within the business and externally with customers and vendors
• Operational and commercial management of the team to achieve financial targets, competitiveness and improved productivity & quality.
• Drive a high-performance culture across the Practice; developing, retaining and attracting the best talent
• Embrace and support Computacenter's mission and core values.

What you have

• Legally eligible to work in the United States.
• 5+ years of management experience
• You must have recent experience leading delivery of large-scale IT infrastructure projects (ideally on a workplace platform on behalf of a professional service organization) with responsibility for the commercial outcome.
• You should have experience of applying appropriate governance and control in overseeing delivery of projects. You should have demonstrable evidence of developing individuals and teams and a passion to further enhance the capability of people.
• You should be an innovative leader, constantly seeking better ways of working to enable improved outcomes for customers.

What you can expect

There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long‑term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.