Practice Manager New Miami Beach, Florida, United States

AirSculpt; Miami Beach (FL); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Health, dental & vision

401(k) & Roth IRA

Paid time off & holidays

Disability insurance

Job summary

AirSculpt in Miami is seeking an experienced Director of Operations to oversee daily practice performance and patient experience. You will manage scheduling, staffing, regulatory compliance, and budget, partnering with clinical leads to ensure safety, efficiency, and outstanding service.

The role requires 5+ years of management, strong financial acumen, and EMR proficiency. Base salary starts at $75K with monthly bonuses; comprehensive benefits are provided.

Qualifications

• 5+ years of management experience in a fast-growth environment; luxury retail, plastic surgery, or medical spa experience preferred.
• Demonstrated ability to lead and develop teams while managing competing priorities.
• Financial acumen; ability to read P&L, manage a budget, and link decisions to outcomes.
• Proficiency with EMR or practice management platforms; Aesthetics Pro experience preferred.
• Strong analytical skills; interpret metrics and translate into action plans.
• Excellent written and verbal communication; maintain professional presence with patients, staff, leadership.
• Weekend availability (Saturdays/Sundays as required).

Responsibilities

• Oversee day-to-day operations of the practice to AirSculpt standards.
• Own scheduling across providers, rooms, and staff; resolve conflicts in real time.
• Maintain regulatory compliance with AAAHC, JCAHO, AAAASF.
• Lead and develop front desk staff; partner with nursing leadership.
• Manage location-level KPIs: case volume, revenue, labor, expenses.
• Oversee Aesthetics Pro rollout and staff training.
• Own the patient experience from first contact through follow-up.
• Present location performance updates to Director cadence calls.

Skills

Management experience

Team leadership

Financial acumen

EMR proficiency

Analytics

Communication skills

Weekend availability

Tools

Aesthetics Pro

EMR system

Job description

AirSculpt® is a next-generation body contouring treatment designed to optimize both comfort and precision, available exclusively at AirSculpt offices. This minimally invasive procedure removes unwanted fat, tightens skin, and can transfer fat to enhance other areas, sculpting targeted areas of the body with precise results and minimal downtime. More than 75,000 cases have been performed in AirSculpt's 30+ premium locations throughout the United States and Canada.

Practice Operations

• Oversee all day-to-day operations of the practice, ensuring clinical and administrative functions run efficiently and to AirSculpt standards.
• Own scheduling accuracy across providers, rooms, and staff — proactively resolving conflicts, maintaining real-time visibility, and ensuring the schedule reflects actual capacity.
• Maintain legal and accreditation compliance with all applicable federal, state, and local regulations, including AAAHC, JCAHO, and AAAASF standards.
• Accomplish center operations by communicating, developing, and managing AirSculpt's values, policies, and procedures.
• Support and uphold policies, procedures, patient safety objectives, quality improvement standards, infection control protocols, and environmental standards.
• Oversee inventory management and purchasing for clinical and non-clinical supplies, balancing cost control with uninterrupted patient care.
• Lead operational oversight of clinical workflows to ensure patient safety, regulatory compliance, and adherence to AirSculpt clinical protocols.
• Monitor and manage location-level KPIs — including case volume, revenue performance, labor utilization, and operational expenses — to support center profitability and growth.
• Serve as the primary point of contact for Aesthetics Management System adoption and compliance, driving staff proficiency and identifying workflow improvements.
• Directly lead and develop front desk coordinators and administrative staff; partner closely with nursing leadership on clinical team matters.
• Be a cultural role model — the tone you set shapes the experience for both patients and staff. We expect you to create an environment where people want to show up and do their best work.
• Proactively identify retention risks, address employee relations issues in partnership with Human Resources, and elevate concerns before they become problems.
• Lead onboarding and ongoing training for all staff on Aesthetics Pro workflows, practice protocols, and AirSculpt standards.
• Conduct regular 1:1s, performance check-ins, and annual reviews for direct reports, with a focus on development and accountability.
• Own the patient experience from first contact through post-procedure follow-up — our patients are paying for a luxury experience and expect nothing less.
• Serve as the escalation point for patient concerns, resolving issues with professionalism, urgency, and a solution-oriented mindset.
• Oversee before/after photo documentation workflows to ensure consistency, compliance, and quality across all providers.
• Partner with clinical leads to identify and close experience gaps at key patient touchpoints.
• Manage the location-level budget including labor, supplies, and operational expenditures — you are accountable for the financial health of your practice.
• Review and approve timekeeping, schedule adjustments, and PTO for direct reports.
• Ensure documentation completeness in Aesthetics Pro prior to case closure to support billing accuracy.
• Prepare and present location performance updates at Director of Operations cadence calls — come with data, insights, and a point of view.
• May be assigned additional duties or ad hoc projects as the business evolves.

Required Qualifications

• 5+ years of management experience in a high-volume, or fast-growth environment — luxury retail, plastic surgery, or medical spa experience strongly preferred.
• Demonstrated ability to lead and develop teams while managing competing operational priorities.
• Financial acumen — you can read a P&L, manage a budget, and connect operational decisions to business outcomes.
• Proficiency with EMR or practice management platforms; experience with Aesthetics Pro or similar systems preferred.
• Strong analytical skills — comfortable interpreting operational metrics and translating them into clear action plans.
• Excellent written and verbal communication skills, with the presence and polish to represent AirSculpt to patients, staff, and leadership.
• Weekend availability (Saturdays and/or Sundays as required).

Preferred Qualifications

• Experience supporting EMR or technology platform rollouts.
• Background in HIPAA compliance and healthcare documentation standards.
• Bilingual in English and Spanish — a meaningful advantage in many of our markets.

Physical Demands:

• Must be able to sit or stand intermittently for the duration of a shift (8-12 hours)
• Push/pull/lift up to 25 pounds
• Insurance: Competitive choices for health, dental and vision coverage; 1x base salary in life insurance, plus Short-Term and Long-Term Disability
• Retirement Plan: 401(k) & Roth IRA
• Paid Time Off: vacation and sick days, as well as company and personal holidays

Salary / Compensation:

Base of $75K plus monthly bonus potential

Full compensation packages are based on candidate experience and relevant licenses or certifications.

AirSculpt provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

AirSculpt participates in E-Verify to confirm the identity and employment eligibility of all new hires. Click the following link for more information: E-Verify Participation Poster

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in AirSculpt’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.