Practice Manager II

AdventHealth; Louisville (CO); On-site; USD 69,000 - 128,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave (4 weeks)

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Louisville, CO seeks a senior operations leader to manage daily practice performance, staff development, and patient access. You will oversee budgeting, scheduling, and compliance, driving growth while ensuring high-quality patient care.

The role requires 3+ years of supervisory experience in a physician practice, a Bachelor's degree, and strong leadership in a complex clinical setting. This full-time day-shift position offers comprehensive benefits and growth opportunities.

Qualifications

• Bachelor's degree required.
• Minimum 3+ years of supervisory experience in a physician practice preferred.
• Experience with budgeting, staff management, and strategic planning encouraged.

Responsibilities

• Oversee daily operations and overall performance of the practice to ensure efficiency.
• Hire, train, supervise, and evaluate office and clinical staff.
• Develop and implement action plans to improve performance and financial outcomes.

Skills

Organizational skills

Verbal communication

Interpersonal abilities

Customer relations

Grammar and spelling

Reading instructions

Following verbal instructions

Keyboarding

Computer proficiency

Entrepreneurial leadership

Meeting KPIs

Office software proficiency

Staff scheduling

Judgment and discretion

Analytical thinking

Relationship building

Organizing priorities

Policy compliance

Hiring and onboarding

Quality control

Reporting

Growth strategy development

Healthcare policies knowledge

Education

Bachelor's

Tools

MS Office

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

100 HEALTH PARK DR

City:

LOUISVILLE

State:

Colorado

Postal Code:

80027

Job Description:

• Manages daily operations and overall performance of the practice to ensure efficiency and effectiveness.
• Hires, trains, supervises, and evaluates office and clinical staff, providing guidance and feedback as needed.
• Develops and implements action plans to improve practice performance in areas such as employee turnover, patient access, and financial outcomes.
• Oversees budgeting and financial analysis, providing input for future budgets and financial needs.
• Monitors patient flow and ensures appropriate utilization of provider time and staff coverage.
• Ensures compliance with local, state, and federal regulations, including OSHA and AHCA.
• Addresses and resolves issues raised by physicians, employees, and patients.
• Assists with developing and implementing market growth strategies for the practices.
• Regularly visits assigned offices and meets with staff and physicians to discuss current issues and performance.
• Analyzes monthly financial statements and performance reports, developing summaries of trends and key variances from budget.
• Collaborates with regional medical directors to ensure practice operations and clinical teams work well together.
• Communicates strategic information effectively to all relevant parties.
• Performs oher duties as assigned.

Knowledge, Skills, and Abilities:

• Organizational skills [Required]
• Effective verbal communication [Required]
• Strong interpersonal abilities [Required]
• Proficient in customer relations [Required]
• Excellent grammar and spelling [Required]
• Ability to read and comprehend written instructions [Required]
• Capable of following verbal instructions [Required]
• Keyboarding skills (manual) [Required]
• Competent with computer usage (visual) [Required]
• Entrepreneurial spirit with leadership skills for small business management [Required]
• Proven track record of meeting and exceeding key performance metrics [Required]
• Proficient in using computer software, including word processing, spreadsheets, database, and general accounting [Required]
• Experience in scheduling and training staff [Required]
• Ability to exercise high degrees of judgment, discretion, and decision-making to achieve organizational objectives [Required]
• Skilled in analyzing situations accurately and taking effective action [Required]
• Able to establish and maintain effective working relationships with a wide range of individuals, including employees, physicians, policy-making bodies, third-party payers, patients, and the public [Required]
• Competent in organizing work, making assignments, and achieving goals and objectives [Required]
• Clear and effective communication skills, both writing and verbally [Required]
• Ability to coordinate and assist in specific functions and activities, including information systems, accounting, human resources, payroll, materials management, engineering, and other support services [Required]
• Collaborates respectfully and optimistically with management to enhance patient safety and improve practice operations [Required]
• Demonstrates leadership and provides direction for staff members [Required]
• Capable of organizing and integrating organizational priorities and deadlines [Required]
• Administers practice and organizational policies and procedures consistently and timely [Required]
• Skilled in screening, interviewing, and hiring qualified applicants for open positions [Required]
• Assumes responsibility and exercises authority over assigned work functions [Required]
• Establishes and maintains quality control standards [Required]
• Able to research and prepare comprehensive reports [Required]
• Develops and initiates strategies for growth and development in conjunction with corporate management and physicians [Required]
• Knowledgeable in policies and procedures of various physician specialty practices to direct operations and provide effective patient care [Required]
• Familiar with insurance billing and collections [Required]
• Understands fiscal management principles [Required]
• Aware of governmental regulations and compliance requirements [Required]
• Knowledge of human resources management techniques, principles, and practices [Required]
• Proficient with computer programs and applications [Required]
• Billing and coding experience in a physician practice [Preferred]
• Patient care experience in a physician practice [Preferred]

Education:

• Bachelor's [Required]

Field of Study:

• N/A

Work Experience:

• 3+ years of supervisory experience in a physician practice [Preferred]

Additional Information:

• An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:
• Bachelors degree AND 0+ years of experience OR
• Associates degree AND 2+ years of experience OR
• High School Grad or Equivalent AND 4+ years of experience.

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) [Preferred]
• Certified Medical Office Manager (CMOM) [Preferred]
• Licensed Practical Nurse (LPN) [Preferred] OR American Association Medical Assistants (CMA) [Preferred] OR Clinical Medical Assistant Certification (CMAC) [Preferred] OR Registered Medical Assistant (RMA) [Preferred] OR National Certified Medical Assistant (NCMA) [Preferred] OR Certified Clinical Medical Assistant (CCMA) [Preferred] OR Nationally Registered Certified Medical Assistant (NRCMA) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$68,889.60 - $128,148.80

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.