Practice Manager I

AdventHealth

Highlands Ranch (CO)

On-site

USD 63,000 - 117,000

Full time

22 hours ago

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Benefits offered by this job

Medical/Dental/Vision Insurance

403-B Retirement Plan

Paid Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Highlands Ranch, Colorado seeks an experienced Office Manager to lead practice operations, oversee staff, and ensure efficient, high-quality patient care. The role emphasizes credentialing support, budgeting, and revenue cycle oversight within a physician practice setting.

The position requires a Bachelor's degree and 2+ years of supervisory experience, with strong knowledge of EHR systems and Microsoft Office. Day shift, full-time on-site role with competitive benefits.

Qualifications

Bachelor's degree required.
2+ years of supervisory experience in a physician practice preferred.
BLS certification may be required per facility policy.

Responsibilities

Manages offices in a cost-effective, efficient manner ensuring high quality care in a courteous atmosphere.
Oversees start-up of new physician practices and assists with credentialing activities.
Coordinates operations, staffing, budgeting, and revenue cycle management for practices.
Hires staff, conducts evaluations, and coaches employees per policy.

Skills

Front office tasks

Customer service

Interpersonal communication

Microsoft Office

Organizational skills

Strategic planning

Population health

EHR superuser

Staff supervision

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

EHR systems

Billing systems

Job description

Our Promise To YouJoining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

All the benefits and perks you need for you and your family:

Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits

Schedule Full time Shift Day (United States of America) Address 9137 S Ridgeline Blvd City Highlands Ranch State Colorado Postal Code 80129 Job Description

Manages offices in a cost-effective, efficient manner assuring that staff provides high quality care in a courteous and friendly atmosphere.
Oversees the start-up of new physician practices, including newly recruited physicians and established community physicians, and assists with credentialing activities.
Coordinates, monitors, and improves the operations of each practice, including flow management, documentation, training, staffing, and oversight of all provider practice operations.
Coordinates the hiring process for practices, completes performance evaluations timely, and is involved in employee counseling, coaching, and termination per policy.
Provides orientation for new employees and ensures compliance with department policy and procedure, maintaining high levels of employee engagement and job performance.
Maintains current job descriptions and completes performance evaluations for each staff position in assigned practices, ensuring competency of staff.
Participates in the preparation of operating, salary, and capital budgets, maintaining compliance with those budgets and the productivity standard set for the departments.
Supervises, schedules, coordinates usage, and assigns duties to all employees, ensuring department coverage.
Reviews appropriate policies and procedures periodically and makes recommendations to assure continued compliance with current regulations.
Assists in the development and implementation of written policies and procedures that govern the operations of the practices, including policies on the patient’s right to quality of life and care.
Proactively evaluates the effectiveness of programs and processes affecting teamwork.
Provides oversight and is responsible for practice revenue cycle management, including up-front collections, correct use of modifiers, and physician coding for “Clean Claim” processing.
Performs other duties as assigned.

Knowledge, Skills, And Abilities

Knowledge of medical technology and terminology [Required]
Knowledge of front office tasks and systems [Required]
Knowledge of organization policies and procedures [Required]
Skilled in customer service [Required]
Skilled in interpersonal, oral, and written communication [Required]
Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.) [Required]
Skilled in organization as demonstrated by the ability to manage multiple tasks/deadlines [Required]
Ability to develop and maintain positive working relationships with team members and other stakeholders/customers [Required]
Ability to develop and implement strategic planning and management [Required]
Some experience in finance and accounting skills with regards to the oversight of a departmental budget [Required]
Knowledge of accounting systems, hospital and physician insurance billing and collecting [Required]
Knowledge of Physician Coding and billing, TJC requirements and local, state, and federal regulations [Required]
Skills in planning, organizing, and supervising; demonstrated ability in initiative, judgment, problem-solving, and decision-making [Required]
Management of multiple practices and effective revenue cycle management [Required]
Limited proficiency in data analytics [Required]
Electronic Health Record (EHR) superuser [Required]
Ability to have or gain knowledge of population health management strategies [Required]
Supervisory experience in a hospital or medical practice setting [Required]
Ability to manage staff and operations to ensure delivery of optimal patient care [Required]

Education

Bachelor's [Required]

Field Of Study

Work Experience

2+ years of supervisory experience in a physician practice [Preferred]
Billing and coding experience in a physician practice [Preferred]
Patient care experience in a physician practice [Preferred]

Additional Information

An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement:
Bachelors degree AND no experience OR
Associates degree AND 2+ years of experience OR
High School Grad or Equivalent AND 4+ years of experience.

Licenses And Certifications