Practice Manager (HOPD Therapy Services)

Socket.dev; San Antonio (TX); On-site; USD 110,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision plan

Disability insurance

Retirement plan

Paid time off

Job summary

UT Health San Antonio is seeking a senior clinical operations leader to oversee a multi-location practice, drive quality outcomes, and ensure patient, staff and physician satisfaction while maintaining strong financial performance. You will supervise staff, assign workflows, and implement policies, coordinating resources and space across sites to meet patient and revenue targets.

This role requires HR experience, strong communication, and fiscal acumen.

Qualifications

• Bachelor's degree in a related field is required.
• Strong HR and supervisory experience.
• Effective verbal and written communication skills.
• Excellent presentation and interpersonal skills.
• Experience in program implementation, operations and fiscal management; attention to detail.
• Ability to prepare, organize and maintain reports and files.
• Strong IT knowledge and EMR experience preferred; physician relations or mediation experience; exposure to billing/data analysis.

Responsibilities

• Provide leadership and management to a clinical practice and its day-to-day operations.
• Drive quality clinical outcomes, patient, staff and physician satisfaction, and financial performance.
• Supervise staff, plan workflow, and implement policies and procedures.
• Provide administrative oversight for quality patient services; liaise with patients, staff and administration.
• Plan space allocation and resource utilization across locations.
• Meet patient and revenue targets and analyze activity data to manage controllable costs.
• Interview, hire, train, coach and evaluate employees; perform other duties as assigned.

Skills

HR & supervisory experience

Verbal & written communication

Presentation & interpersonal skills

Program implementation & operations

Fiscal management & reporting

IT knowledge / EMR experience

Billing / data analysis exposure

Education

Bachelor's degree in a related field

Job description

Responsible for providing leadership and management to a clinical practice(s) and for its day-to-day operations to ensure appropriate systems, policies and procedures are in place to drive quality clinical outcomes, patient, staff and physician satisfaction, and excellent financial performance.

Responsibilities

• Supervises staff; develops, plans and schedules workflow; implements and monitors approved policies and procedures.
• Provides administrative oversight and support for the delivery of quality patient services; serves as a liaison with patients, staff, academic administration and faculty.
• Plans for space allocation and prudent resource utilization between the locations.
• Responsible for meeting patient & revenue targets.
• Gathers and analyzes relevant activity data; manages controllable costs in line with practice budgets.
• May be responsible for traveling between locations; providing day-to-day oversight, while maintaining physical resources for efficiency, cost effectiveness and a safe environment for patients and staff.
• Management duties include interviewing, selecting and training of employees; planning and directing their work, coaching and evaluating performance.
• Performs all other duties as assigned.

Qualifications

Education: Bachelors degree in a related field is required.

• Strong human resources and supervisory experience.
• Effective communication skills, both verbal and written.
• Excellent presentation and interpersonal skills.
• Demonstrated success in program implementation, operations, and fiscal management; attention to detail.
• Demonstrated ability to prepare, organize and maintain accurate and detailed reports and files.
• Excellent knowledge of information technology and its application to the health care environment; electronic medical records experience is strongly preferred.
• Physician Relations or Mediation experience.
• Some exposure to Billing/ Data Analysis.

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has been recognized by Forbes as one of America’s Best Employers for Company Culture.

Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.

Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.

Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.

Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.

Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.

FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.

Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.

Time Off - A generous leave program offers multiple paid leave options:

• Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
• Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
• Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
• Holidays: 12 set paid holidays each year.

Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.

EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.