Practice Manager|Franklin Primary Care

Concord Hospital Health System; Franklin (NH); On-site; USD 70,000 - 110,000; Full time

Job summary

Concord Hospital Health System seeks an experienced Practice Manager for our Primary Care Practice in Franklin, NH, a Rural Health Clinic delivering primary care to rural communities.

Under supervision from the Director, the manager oversees daily operations, finances, clinical outcomes, program development and patient care, acting as the primary resource for staff and collaborating with hospital departments to sustain quality programs and services.

Qualifications

• Associates degree with 5+ years of related experience or Bachelor's with 3+ years.
• 2 years progressive supervisory experience.
• Ability to lead a diverse, multi-age team.

Responsibilities

• Establishes positive working relationships with providers and staff and communicates across departments.
• Manages customer relations and customer service initiatives.
• Oversees departmental core processes and supports organizational change.
• Ensures compliance with regulatory requirements and professional standards.
• Participates in budgeting and develops action plans for financial performance.
• Monitors financial performance and coordinates improvement opportunities.
• Tracks meaningful use of metrics and provider dashboards.
• Recruits, retains, and develops staff; manages performance.
• Works independently and on cross-functional projects.

Skills

Supervisory experience

Team leadership

Diversity and multicultural competence

Education

Associates degree and 5+ years related experience

Bachelor's degree and 3+ years related experience

Job description

Seeking experienced Practice Manager for our Primary Care Practice located in Franklin, this is a Rural Health Clinic providing Primary Care Services in rural communities.

Summary

Under the general supervision of the Director, the manager is responsible for the daily management of the practice. This includes, but is not limited to operational, financial, clinical, performance improvement, program development, and customer relations and patient care outcomes. The manager is the primary resource person for staff. Responsibilities also include collaboration with other departments of the Hospital to assure development, promotion and maintenance of quality programs and services.

Education

Associates degree and minimum of 5 years of related experience or; Bachelors degree and minimum of 3 years of related experience.

Certification, Registration & Licensure

Meets Licensure/Certification requirements per department and/or professional standards.

Experience

Refer to Education 2 years progressive supervisory experience. Demonstrated ability to effectively lead a team as well as be a team member. Must possess knowledge specific for diverse age and multicultural population.

Responsibilities

• Establishes positive working relationships with providers and acts as a conduit for departmental and organizational communication among staff and others.
• Responsible for customer relations and customer service initiatives.
• Manages departmental core processes, participates and supports departmental and organizational change.
• Ensures compliance with State, Local, Federal regulatory requirements. Meets all departmental, professional and technical requirements.
• Participates in establishing and monitoring annual department budget, accountable for development of action plans related to financial performance.
• Analyzes financial performance on a daily, weekly, and monthly basis. Meets with department leadership to determine opportunities for improvement and associated action plans.
• Understands key performance indicators and ensures targeted benchmarks are achieved in relation to Meaningful Use, Provider Dashboards, Revenue Cycle Metrics, etc.
• Recruits, retains and develops staff and manages performance.
• Takes responsibility for individual performance goals.
• Works independently and within a team on special, nonrecurring and ongoing projects. Coordinates multiple aspects of projects, events, and other complex activities.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

Know Your Rights: Workplace Discrimination is Illegal.

Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Physical and Work Requirements

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.

While performing the duties of this job, the employee is regularly required to hear, perform activities that require fine motor skills, and speak. The employee is frequently required to bend, reach, sit, stand, and walk. The employee is occasionally required to squat.

Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.

The employee is frequently exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, and bodily fluids.

The noise level in the work environment is usually moderate.