Practice Manager - ENT

Florida Medical Clinic Orlando Health; Wesley Chapel (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF eligibility

Leadership development

Health, dental, vision benefits

Paid parental leave

Fertility benefits

Adoption assistance

Backup care for children/elders/pets

Pet insurance

Job summary

Florida Medical Clinic Orlando Health is seeking a Practice Manager for the ENT department. The role oversees ambulatory/physician office operations across multiple sites, directing staff and coordinating with physicians to ensure cost-effective, high-quality patient care services.

Travel is involved to Brandon, Tampa, Wesley Chapel and Zephyrhills. Responsibilities include developing growth strategies with leadership, monitoring budgets and reimbursements, and leading staff hiring and training.

Qualifications

• Associate’s degree in healthcare, business or related field; or two (2) years of directly related work experience may substitute for the Associates degree.
• Three (3) years of experience in a lead role.
• Knowledge of fiscal, human resources and employee development to ensure organization productivity.

Responsibilities

• Oversees multiple practice sites and manages relationships with physicians, employees, policy bodies and third party payers.
• Leads budget development and monthly variance reporting to senior leadership.
• Facilitates monthly business review meetings with physicians and nursing leadership.
• Participates in reimbursement analysis, fee schedule analysis and revenue projections.
• Manages hiring, training, performance standards, coaching plans and disciplinary actions.
• Ensures regular attendance and compliance with policies.

Education

Associate’s degree in healthcare, business or related field; or two (2) years of directly related work experience

Job description

Florida Medical Clinic Orlando Health

Job Title

Practice Manager - ENT

Status

Full Time -Monday - Friday 800AM to 500PM

Department

ENT

Location

This position travels to Brandon, Tampa, Wesley Chapel and Zephyrhills.

Job Summary

The Practice Manager manages, directs and coordinates ambulatory/physician office operations to provide cost-effective, quality patient care service.

Why is Florida Medical Clinic Orlando Health your best place to work?

• Education & Career Growth - Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
• Health & Wellness - Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
• Financial & Retirement - Up to 5% employer match on retirement contributions.
• Work-Life Balance - Four weeks of paid parental leave, PTO, and flexible leave options.
• Family & Pet Support - Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Essential Functions

• Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees
• Establishes and maintains effective working relationships with physicians, employees, policy making bodies, third party payers, patients and the public.
• Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives.
• Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership strategies for growth and development.
• Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians and staff.
• Provides direction and leadership to all office staff.
• Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances.
• Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance.
• Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections.
• Works closely with the office staff and billing service to monitor reimbursement.
• Continuous professional growth and development through educational programs, lectures, etc.
• Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance, coaching plans, and disciplinary actions.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Participates in Quality Improvement activities as assigned.
• Knowledge of the organization, purposes, and policies of the community’s health systems sufficient to interact with other health care providers.
• Utilizes computer programs and applications to include significant report writing, medical manager, word-processing, spreadsheets, database and general accounting.
• Requires knowledge of government regulations and compliance requirements.
• Must have knowledge of fiscal, human resources and employee development to ensure organization productivity.
• Establishes and maintains quality control standards.

Education/Training

Associate’s degree in a healthcare, business or related field; or two (2) years of directly related work experience may substitute for the Associates degree (in addition to the requirements listed in the experience section).

Licensure/Certification

None.

Experience

Three (3) years of experience in a lead role