Practice Manager - Digestive Health Institute - GI ORMC

Orlando Health; Orlando (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading healthcare provider in Orlando is seeking a Practice Manager for its Digestive Health Institute. This role involves overseeing operations across multiple practice sites, ensuring quality patient care, and managing staff effectively. Candidates should have at least three years of experience in healthcare leadership with relevant education. This role offers a dynamic work environment and opportunities for professional growth within a recognized healthcare system.

Benefits

Career-growing education programs

Well-being services

Flexible work arrangements

Qualifications

• At least three years of healthcare experience in a lead role or equivalent education.
• Strong leadership to manage practice operations and staff.
• Familiarity with government regulations and compliance.

Responsibilities

• Manage and coordinate operations for multiple practice sites.
• Lead and develop staff while maintaining high-quality patient care.
• Participate in budget development and monitor financial performance.

Skills

Leadership

Budget monitoring

Communication

Relationship building

Education

Associate’s degree in a healthcare, business or related field

Tools

Computer programs and applications

Job description

Position Summary

Practice Manager - Digestive Health Institute - Downtown

ORLANDO HEALTH DIGESTIVE HEALTH INSTITUTE Orlando Health Digestive Health Institute is an international destination for care, offering comprehensive and coordinated services to evaluate, diagnose and treat a wide range of conditions affecting the digestive tract and gastrointestinal organs. The institute has distinguished itself worldwide in offering many diagnostic and treatment options, including artificial intelligence (AI) capabilities that improve diagnosis, treatment and outcomes. The institute brings internationally recognized digestive disease care to a new state‑of‑the‑art facility in downtown Orlando as well as several satellite sites conveniently located within the Orlando Health system. Orlando Health Digestive Health Institute is part of the Orlando Health system of care, which includes award‑winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100‑year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career‑growing FREE education programs and well‑being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.

Postion Summary

The Practice Manager manages, directs and coordinates ambulatory/physician office operations to provide cost‑effective, quality patient care service.

Location & Hours

Located: 1717 S. Orange Ave, STE 101 office. The hours will be 8:00 am - 5:00 pm

Responsibilities

Essential Functions

• Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees
• Establishes and maintains effective working relationships with physicians, employees, policy making bodies, third party payers, patients and the public
• Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives
• Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership strategies for growth and development
• Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians and staff
• Provides direction and leadership to all office staff
• Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances
• Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance
• Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections
• Works closely with the office staff and billing service to monitor reimbursement
• Continuous professional growth and development through educational programs, lectures, etc.
• Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance, coaching plans, and disciplinary actions
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards
• Maintains compliance with all Orlando Health policies and procedures

Other Related Functions

• Participates in Quality Improvement activities as assigned
• Knowledge of the organization, purposes, and policies of the community’s health systems sufficient to interact with other health care providers
• Utilizes computer programs and applications to include significant report writing, medical manager, word‑processing, spreadsheets, database and general accounting
• Requires knowledge of government regulations and compliance requirements
• Must have knowledge of fiscal, human resources and employee development to ensure organization productivity
• Establishes and maintains quality control standards

Qualifications

Education/Training

Associate’s degree in a healthcare, business or related field; or 3 years of progressive healthcare experience.

Licensure/Certification

None.

Experience

Three (3) years of experience in a lead role or equivalent years of additional related education may substitute for the work experience (in addition to any years counted in the Educational section).