Practice Manager, Corporate

Mintz; Boston (MA); Hybrid; USD 155,000 - 200,000; Full time

Benefits offered by this job

Bonus eligible

Comprehensive benefits package

Job summary

Mintz in the United States is seeking a Practice Manager, Corporate to partner with Section leadership and administrative teams. The role drives operational infrastructure, oversees budgets, and leads talent development and performance management initiatives.

The successful candidate will manage work allocation, reporting, recruiter collaboration, onboarding/offboarding, and cross-office relationship-building, with 60% in-office presence and 40% remote work.

Qualifications

• 5+ years of experience in a large law firm, with practice management, professional development, or HR exposure.
• Strong analytical abilities, project management, and attention to detail.
• Ability to collaborate with attorneys and staff and communicate effectively.
• Experience analyzing data and presenting insights to leadership.
• Proactive, hands-on approach to problem solving and process improvement.
• Excellent customer service, diplomacy, discretion, and integrity.
• Experience in employee relations, performance improvement, or separations.

Responsibilities

• Manage allocation of assignments to optimize attorney utilization and development.
• Analyze metrics and oversee reporting for workload allocation.
• Develop and improve workflows and SOPs.
• Serve as resource for Associates on daily questions and performance reviews.
• Coordinate with Attorney Development on training and mentoring initiatives.
• Collaborate with Finance for reporting and business intelligence on trends.
• Lead Section budgeting and planning, and coordinate Section meetings and events.
• Support with onboarding/offboarding and staffing needs, including leaves of absence.

Skills

Project management

Data analysis

Leadership

Collaboration

Attention to detail

Customer service

Ethics

Teamwork

Tools

Microsoft Word

Outlook

Excel

PowerPoint

Job description

The Practice Manager, Corporate (“Practice Manager”) will partner with Practice, Section, and Division leadership to manage key aspects of the Corporate Section and other Sections as needed. The Practice Manager will also serve as the Section’s point person when collaborating with other administrative departments on operational and strategic matters. The Practice Manager is a highly collaborative self-starter with proven experience, confidence, and professionalism in communicating with all levels of the organization. Working closely with colleagues, the Practice Manager will develop and improve upon best-in-class practices and operational infrastructure that support the goals of the Sections, Division, and Firm.

Responsibilities:

Work Allocation

• Manage allocation of assignments for Associates and off-track attorneys to optimize attorney utilization and support attorney development.
• Analyze and oversee reporting of metrics to measure and monitor allocation of work.
• Identify areas of improvement with existing workflow processes and SOPs.

Professional Development and Performance Management

• Be a resource for Associates regarding day-to-day questions.
• Conduct regularly recurring check-in meetings with Associates.
• Travel to other offices to develop and strengthen relationships and bolster efforts to enhance culture, as needed.
• Collaborate with Attorney Development to review, update, and facilitate Section training programs, including identification and recruitment of instructors.
• Collaborate with the Attorney Development on mentoring initiatives for Associates.
• Identify and facilitate external professional development opportunities (i.e., conferences, Bar offerings, etc.) for the Section.
• Advise Associates on professional development plans.
• Collaborate with appropriate administrative departments in connection with Associate accolade submissions.
• Work with Attorney Development to monitor attorney performance, identify development gaps, and raise as needed issues for review by Section management.
• Participate in the attorney evaluation process, including reading feedback, drafting performance review composites, and participating in mid-year check-in meetings and year-end evaluation meetings.

Recruiting and Human Resources

• Identify and assess attorney hiring needs; make recommendations to Section management.
• Collaborate with Recruiting to facilitate efficient recruiting efforts, including participating in the interviewing process for attorneys, as requested.
• Coordinate with Attorney Development to facilitate orientation and integration of new attorneys.
• Coordinate with Attorney Development to manage attorney on/off-ramping for leaves of absence, including managing staffing needs.
• Assist with managing the departing attorney process.
• Team with Finance to prepare reporting and analytics to develop business intelligence that informs Section and Firm leadership on trends related to Section management, including talent management, financial performance, and knowledge management.
• Collaborate with Section management and relevant administrative teams to identify actionable issues and plans arising out of metrics analysis with the goal of facilitating related efforts to support and advance Section initiatives and business goals.
• Partner with Innovation team to support knowledge management initiatives.

Team Management

• Work with Practice Manager peers in other Sections, Senior Practice Managers, and the Director of Practice Management to develop best in class practices, tools, and processes to streamline and promote efficiencies across the Practice Management team.
• Together with others in the Division’s Practice Management team, work to support and manage the workload and professional development of the Division’s Practice Coordinator(s) and/or Practice Specialist(s) through coaching, mentoring, delegation, and supervision.

Section Administration

• Partner with Senior Practice Manager and Section Managers to lead the operational and strategic aspects of the Section and serve as a resource for connectivity among other Sections and administrative personnel.
• Oversee Section budgets, including reviewing, approving, and monitoring spending.
• Assist with planning and facilitating Section and Member meetings including agenda development and content creation.
• Contribute toward Section-focused communications from Section management.
• Plan and coordinate various Section events to promote group cohesiveness and recognize accomplishments.
• Assist with implementation of Section operational initiatives and strategic plans.
• Other Section specific responsibilities as requested.
• Assume additional responsibilities as requested.
• This role requires 60% in office presence; remote work is permissible 40% of the time.

Qualifications:

• 5+ years of experience in a large law firm, a portion of which should be working in practice management, professional development, and/or human resources.
• Strong analytical abilities, project management, attention to detail and organizational skills.
• Ability to collaborate and gain the respect, trust, and confidence of the Firm’s attorneys and professional staff.
• Facility analyzing, working with, and presenting data.
• Possess a creative, proactive, and “hands-on” approach to problem solving.
• Facilitate teamwork and identify opportunities to develop new processes/infrastructure.
• Demonstrated ability to grasp and implement new concepts quickly.
• Ability to work independently and as part of a team in a way that fosters collaborative working relationships.
• Outstanding sense of customer service, with demonstrated ability to instill this in others.
• Strong leadership and management abilities.
• Deep personal commitment to integrity, excellent judgment, and the highest standards of ethics.
• Must display the highest level of diplomacy, tact, and discretion, with comfort in handling and maintaining confidential information.
• Experience in employee relations, performance improvement and separations.
• Understanding of law firm economics.
• Excellent computer skills, including proficiency in Microsoft Word, Outlook, Excel and PowerPoint.

Physical Demands:

This position requires sitting or standing for long periods of time and the continuous operation of standard office equipment, such as computers, keyboards and phones. It also requires mobility sufficient to perform certain job functions, such as getting to photocopiers/scanners/fax machines, and regular bending, reaching, lifting, stooping and occasionally pulling, pushing and/or lifting items that weigh up to 25 pounds.

This job description is a general description of the types of responsibilities that are required of an individual in this job. It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.

The salary range for this position is $155,000-$200,000

This position is bonus eligible. Mintz offers a comprehensive benefits package.

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