Practice Manager / Clinic Director

Kaleidoscope ABA Therapy Services

Hamilton (NJ)

Hybrid

USD 75,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Medical/Dental/Vision

Paid time off

Disability & Life

401k match

Weekly pay

Job summary

Kaleidoscope Family Solutions ABA, Inc in Hamilton, NJ seeks an Operations Manager to serve as Practice Manager / Clinic Director, overseeing day-to-day center operations, staffing, and service delivery.

You will recruit, schedule, manage customer service, report on performance, maintain accurate records, and coordinate HR, Operations, and Clinical functions as liaison between admin and clinical staff. This role requires a Bachelor’s degree and 5+ years of management experience.

Qualifications

5 years of management in a professional environment, preferably in medical/behavioral health operations.
Experience building and retaining customers.
5–7 years experience managing and developing staff preferred.
Prior Practice Managers and Retail Managers are encouraged to apply.

Responsibilities

Oversee day-to-day staff and services management and scheduling.
Recruitment, scheduling, customer service, and reporting in support of operations.
Maintain accurate staffing records and manage master schedules per insurer hours.
Support HR, Operations, and Clinical departments and liaison between admin and clinical staff.
Handle case assignments and staff availability; additional duties as needed.

Skills

Rapport building

Sense of urgency

Independent worker

Time management

Multitasking

Attention to detail

Process administration

Communication skills

Listening skills

Professional appearance

Education

Bachelor's degree

Healthcare management degree preferred

Tools

MS Office

Excel

PowerPoint

Outlook

Job description

Title

Practice Manager / Clinic Director

Location

Hamilton, NJ

Date Posted

10/01/2026

Type

Temporary

Education

Bachelors Degree

Join an established - and growing - organization as Kaleidoscope ABA looks for its newest addition to the team- as an Operations Manager. The Practice Manager / Clinic Director position is an integral part in Kaleidoscope ABA's mission to deliver therapeutic services to children with autism.

Summary

The Operations Manager will be involved in many facets of the center operations including day-to-day staff and services management, recruitment, scheduling, customer service, reporting and general administrative tasks in support of the Center's operations. Additionally, they maintain accurate records related to the staffing and delivery of service for each case as well as assist in the creation, maintenance, and management of a master schedule, adequately staffing clinical cases according to the budgeted hours per client as authorized by the client's insurer. The Program Manager will support HR, Operations, and the Clinical department as well their respective functions, acting as a reliable source of information to staff, clients, peers, and management. They will be the liaison between the administrative and clinical staff and act as the primary point of contact regarding case assignment and staff availability. Additional duties may be assigned based on the needs of the company.

Benefits & Advantages

Medical, Dental, and Vision Insurance through United Healthcare.

Paid Time-Off, to include Vacation, Sick, and 8 Paid Holidays.

Long-Term Disability and Life Insurance.

401k with a 6% match and a two-year vesting schedule.

Weekly Pay each Thursday.

Job Qualifications

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily, be able to react to change productively, and handle other essential tasks as assigned.

The individual must possess professional knowledge and experience regarding business operations, business growth and development, staff scheduling, personnel management, customer acquisition and other skills pertinent to operations.

Display a high standard of ethical conduct and respect confidentiality principles.

Exhibit honesty and integrity.

Work and communicate with internal and external clients to meet their needs in a polite, courteous, and cooperative manner.

Education

\" Bachelor's Degree or equivalent work experience.

\" Bachelor's degree in Marketing, Business Administration, or Healthcare Management, preferred.

Experience

\" 5 years of management in a professional environment, preferably in medical, behavioral health, PT, OT office (or similar) operation.

\" Experience building and retaining customers.

\" 5 to 7 years experience managing and developing staff preferred.

\" Prior Practice Managers and Retail Managers are encouraged to apply.

Skills & Abilities

Strong rapport-building skills and ability to manage staff.

Sense of urgency.

Ability to work independently towards assigned goals.

Excellent time management and organization skills.

Ability to manage multiple tasks, prioritize tasks, and meet deadlines.

Attention to detail.

The ability to administer processes across the center consistently.

Superb communication skills.

Ability to listen and communicate well with management, staff, and families/clients.

Professional appearance and presentation required.

Computer Skills

Proficient in Microsoft Office applications including Word, Excel, and PowerPoint is an essential skill.

Proficiency in using email and Outlook.

Ability to keep accurate records, work in the database, use Excel, and track processes accurately.

Working Conditions

Exposure to constant or intermittent sounds is sufficient to cause distraction.

Considerable stress may occur at times due to the pressure of meeting service requirements.

Hours of work: 7:30a to 5:00p; must fulfill the duties of the position regardless of the number of hours worked. May vary depending on current recruitment projects. See offer letter for assigned hours. May be changed at any time based on changing company needs.