Practice Manager - Centerville, OH

Qualderm; Centerville (OH); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Health Coverage

Generous 401(k) Plan

Paid Time Off (PTO)

Company-Paid Life Insurance

Disability Protection

Employee Discounts

Referral Bonus Program

Job summary

QualDerm Partners, a leader in dermatologic care with 150+ locations across 17 states, is seeking an experienced Operations Manager to lead patient-focused strategies and uphold brand standards. You will drive staff development, monitor performance, participate in recruitment and budgeting, and collaborate with clinicians to guide strategic growth while maintaining exceptional patient service.

This role offers competitive pay, comprehensive benefits, and opportunities to advance within a large

Qualifications

• 3–5+ years of management with P&L accountability in healthcare or service-oriented environments.
• Strong leadership skills with a focus on team development and performance optimization.
• Budgeting and forecasting experience.
• Excellent written and verbal communication with a strong customer service orientation.

Responsibilities

• Lead patient-focused operational strategies that align with brand standards.
• Foster a culture of superior communication and follow-up for patient satisfaction.
• Ensure clinical and service standards across all facilities.
• Monitor performance through client feedback surveys.
• Participate in team recruitment, training, development, and retention.
• Drive growth initiatives by collaborating with clinicians and contributing to strategic direction.
• Manage financial performance by maintaining budgeting and P&L accountability.

Skills

Leadership

Communication

Financial acumen

Data analysis

Team development

Education

Bachelor's degree preferred

Tools

Budgeting & forecasting tools

Job description

QualDerm Partners, a leader in dermatologic care, operates over 150 locations across 17 states and is recognized as the largest multi-state female-founded and owned dermatology network in the United States. Our mission is to educate, protect, and provide premium care for skin health. We are dedicated to delivering comprehensive skin care services that empower our patients to achieve healthier, more confident skin.

Key Responsibilities

• Lead the implementation of patient-focused operational strategies that align with our brand standards.
• Foster a culture of superior communication and follow-up to ensure complete patient satisfaction.
• Guarantee that clinical and service standards are upheld across all facilities.
• Engage in active performance monitoring through client feedback surveys.
• Actively participate in team recruitment, training, development, and retention efforts.
• Drive growth initiatives by collaborating with clinicians and contributing to strategic direction.
• Manage financial performance by maintaining strict adherence to budgeting and P&L accountability.
• Your proactive approach and commitment to team empowerment will be essential in creating a positive work environment where both staff and patients thrive.

• Minimum 3-5 years of management experience with P&L accountability in a healthcare or service-oriented environment.
• Strong leadership skills with a focus on team development and performance optimization.
• Demonstrated financial acumen, including budgeting and forecasting capabilities.
• Excellent communication skills, both verbal and written, with a strong customer service orientation.
• Ability to analyze data and implement effective operational strategies.
• Technologically savvy, with a solid understanding of systems and processes.
• A Bachelor\'s degree is preferred but equivalent experience will be considered.

Benefits of joining Qualderm Partners

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.