Practice Manager - Cardiology & CV Surgery (Baytown)

Houston Methodist; Houston (TX); In loco; USD 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A healthcare organization in Houston is seeking a Practice Manager for Cardiology & CV Surgery. The role involves overseeing daily clinic activities, ensuring high-quality patient care, and managing staffing. The ideal candidate has healthcare experience and managerial skills. Join us to enhance patient access and provider efficiency in a dynamic environment.

Competenze

• Three years of healthcare experience, with at least one year in a managerial role.
• Practice Management Certification preferred.
• English language proficiency sufficient for safety-critical communication.

Mansioni

• Supervise daily work activities of department staff.
• Develop and implement policies and procedures.
• Establish two-way communication with staff.

Conoscenze

Effective communication

Leadership skills

Interpersonal skills

Problem-solving ability

Customer service orientation

Formazione

High School diploma or equivalent

Bachelor’s degree preferred

Descrizione del lavoro

Overview

Practice Manager - Cardiology & CV Surgery (Baytown) at Houston Methodist Specialty Physician Group. Join to apply for the Practice Manager - Cardiology & CV Surgery (Baytown) role at Houston Methodist.

At Houston Methodist, the Practice Manager position is responsible for daily clinic activities to maximize patient access and provider efficiency, and for developing processes that deliver a superior patient experience and high-quality care and services. The role also involves developing staffing structures to meet goals of high quality care and patient satisfaction while maximizing revenue through efficient, effective, and compliant procedures.

Responsibilities

• Supervise daily work activities of department staff, ensuring quality, productivity, and efficiency. Train and supervise staff and maintain adequate staffing levels and budget compliance.
• Participate in staffing decisions including hiring, coaching, and counseling employees on performance.
• Develop and implement policies and procedures to ensure a safe and effective work environment. Participate in performance improvement activities and support department management to achieve operational goals.
• Participate in management responsibilities such as selection, scheduling, supervision, retention, and evaluation of department employees. Provide development and mentoring of staff and ensure training compliance.
• Foster collaboration and effective communication within and between departments to ensure smooth workflow and problem resolution; model professional communication.
• Establish two-way communication with staff, solicit feedback, and support organizational goals. Coach staff to use efficient communication to maintain a positive team environment.
• Serve as a role model focused on patient care and services; mentor and develop staff to achieve goals and identify developmental needs with action plans.
• Identify and implement process improvements to enhance patient care, staff performance, and operational efficiency.

Essential Functions by Area

• People – Manage selection, scheduling, supervision, retention, and evaluation of department staff; ensure training and policy compliance; support staff development and retention.
• Service – Oversee daily department operations, organize workflow, solve problems, and ensure high patient/customer satisfaction; participate in committees as a department voice; support front desk, billing, and clinical teams.
• Quality/Safety – Maintain safe working environment; monitor credentials and compliance with safety guidelines; support performance improvement, data management, and PHI/privacy requirements.
• Finance – Monitor expenditures, optimize productivity and resources, manage billing workflows, and support budget processes with Operations Manager/Administrator; oversee charge capture and payroll compliance.
• Growth/Innovation – Lead change, identify trends, develop team competencies, and pursue process improvements aligned with goals; support EPM/EMR optimization and staff training.

Education

• High School diploma or equivalent; Bachelor’s degree preferred

Work Experience

• Three years of healthcare experience, with at least one year in a managerial role; for internal candidates, three years in a relevant field with HM leadership demonstrated

Licenses And Certifications

• Practice Management Certification (preferred)

Knowledge, Skills, and Abilities

• Ability to safely perform job duties with ongoing competency assessments and evaluations
• English language proficiency sufficient for safety-critical communication
• Effective communication with patients, physicians, families, and staff
• Strong interpersonal skills and leadership with the ability to work in a fast-paced environment
• Flexibility and adaptability; problem-solving under stress; customer service orientation
• Ability to create and maintain a safe patient-focused care environment
• Ability to analyze problems, identify causes, and develop corrective actions

Supplemental Requirements

• Work Attire – Scrubs, Business professional; Uniform No
• On-Call – Yes
• Travel – May require travel within/around the Houston metro area

Houston Methodist is an Equal Opportunity Employer.