Practice Manager

Intermountain Healthcare; Provo (UT); On-site; USD 47,000 - 72,000; Full time

Job summary

Intermountain Health in Utah Valley is seeking a Practice Manager to provide strong leadership for ambulatory care operations, emphasizing patient and staff safety, quality of care, equity, and access. The role directs hiring, performance evaluations, coaching, and disciplinary actions.

You will oversee 1–4 clinics, coordinate with 5–13 physicians, manage a department budget, and support HR and IT services. A collaborative, matrixed environment requires clear communication and accountability.

Qualifications

• Leadership experience and ability to inspire accountability and teaming.
• Develops vision for the practice and executes plans to achieve vision.
• Experience in a matrixed organization and influencing non-direct reports to meet department goals.
• Effective communication and interpersonal skills.
• Ability to direct, supervise, and coach front office staff.
• Strong computer skills: word processing, spreadsheets, and advanced applications (database or presentations).
• Ability to problem solve and address issues raised by physicians, employees, and patients.
• Experience managing a department budget.

Responsibilities

• Provide leadership for ambulatory care operations and safety.
• Ensure quality patient care, patient experience, equity, and access to care.
• Oversee budget management and financial stewardship.
• Hire, supervise, and evaluate staff; conduct performance reviews.
• Support ancillary services such as HR and information systems.
• Travel between clinics to oversee multiple sites as needed.

Skills

Leadership

Vision setting

Matrix leadership

Communication

Staff coaching

Computer skills

Budget management

Education

Bachelors degree

Tools

Word processing

Spreadsheet

Database software

Presentation software

Job description

Job Description:The Practice Manager provides effective leadership and creates a culture of accountability for ambulatory care operations including excellence in patient and caregiver safety, quality assurance of care, patient experience, equity, patient access to care, financial stewardship including budget management, caregiver engagement, and growth. The Practice Manager makes employment decisions including hiring, performance evaluations, coaching and corrective action decisions. This role also supports ancillary services such as human resources and information systems.Complexity of Scope – Primary DeterminantThe practice manager is typically responsible for and collaborates with 5 to 13 Physicians and/or APPs and 12-30 Caregivers and oversees approximately 1 to 4 clinics. They could potentially manage multiple specialties across a market which may require some travel. The Practice Manager role may have oversight of up to 3 direct leader reports of which they will be required to lead and foster their development.Minimum QualificationsLeadership experience and a demonstrated ability to inspire and motivate others to create a culture of accountability and teamingDevelops vision for practice and executes plans to achieve vision.Experience working in a matrixed organization and demonstrated ability to influence non-direct reports to meet department goalsDemonstrated effective communication and interpersonal relations skills.Demonstrated ability to direct, supervise, and coach front office staff.Demonstrated strong computer skills, including proficiency in word-processing, spreadsheet, and advanced computer applications (i.e. database or presentations).Ability to problem solve and address issues raised by physicians, employees, and patients.Experience managing a department budgetPreferred QualificationsBachelors Degree in a related field2 years leadership experience in a healthcare settingLocation:Utah Valley ClinicWork City:ProvoWork State:UtahScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$34.01 - $52.51We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.All positions subject to close without notice.