Practice Manager

ARC Health; Minneapolis (MN); Hybrid; USD 85,000 - 90,000; Full time

Benefits offered by this job

401k with employer match

Medical, dental, and vision insurance

HSA and/or FSA options

Employer-paid life and AD&D insurance

Employee Assistance Program

Job summary

ARC Health seeks a Practice Manager to lead day-to-day admin and front-office operations across multiple clinics. You will optimize scheduling, records, and workflows to support clinical staff and leadership, ensuring compliant, patient-friendly operations.

The role emphasizes strategic operations, budgeting, and cross-functional leadership, with a strong focus on HIPAA and regulatory compliance within a hybrid Minneapolis setting.

Qualifications

• Bachelor's degree in healthcare administration, business, or related field (Master's preferred).
• 3+ years of experience in operations management, HR administration, or healthcare leadership.
• 5+ years of progressive healthcare management experience with leadership of multi-provider practices.
• Experience contributing to organizational strategy, not only operations.
• Proven SOP development and performance monitoring experience.
• Strong cross-functional leadership, provider relations, and financial oversight.
• In-depth understanding of EHR, billing processes, and regulatory compliance.
• Proficient with Microsoft Office and Google Suite, or similar software.

Responsibilities

• Oversee day-to-day administrative and front-office operations.
• Support scheduling, records accuracy, and clinical staff support.
• Lead strategic operations, growth initiatives, and project coordination.
• Supervise staff across administration, intake, referrals, and billing.
• Develop SOPs and reporting to guide operations and improvements.

Skills

Operations management

HR administration

Healthcare leadership

Education

Bachelor's degree in healthcare administration, business, or related field

Master's preferred

Tools

Microsoft Office Suite

Google Suite

EHR systems

Job description

Description

Practice Manager

Compensation: $85,000 – $90,000 annually, paid bi-weekly

Schedule: Monday - Friday, standard business hours (evenings/weekends as needed)

Employment Type: W-2 Employee, Full-Time, Exempt

Location: Hybrid out of Minneapolis, MN

Role Summary

The Practice Manager oversees the day-to-day administrative and front-office operations of the practice, ensuring smooth scheduling, accurate records, and efficient support for clinical and leadership staff. This role is central to maintaining an organized, compliant, and welcoming office environment for patients/clients and staff alike.

Responsibilities

Strategic Operations & Practice Growth

• Support the execution of operational and growth initiatives identified by senior leadership, ensuring timely follow through and completion
• Monitor operational systems and workflows to ensure efficiency, scalability, and quality patient care, providing support where gaps are identified
• Identify operational inefficiencies and implement practical, systems-level improvements in collaboration with leadership
• Manage and monitor discretionary budgets for operational, marketing, and outreach initiatives, ensuring spending aligns with priorities, stays within approved limits, and is tied to measurable outcomes
• Assist in the execution of growth plans by coordinating projects, tracking progress, and ensuring accountability across teams

Administrative, Billing, and Team Oversight

• Supervise medical assistants, site coordinators, intake, referrals, administrative, and billing leads responsible for day-to-day operations
• Ensure workflows are followed consistently and align with organizational policies, payer requirements, and service delivery standards
• Support resolution of escalated operational or billing issues, while maintaining appropriate boundaries from daily task execution
• Monitor key operational and financial indicators, flagging concerns and supporting implementation of solutions

Project & Systems Development

• Lead the execution of operational and organizational projects, including technology implementations, workflow improvements, and service expansion support
• Coordinate cross departmental projects, ensuring clear communication, defined timelines, and completion of deliverables
• Develop and maintain standard operating procedures and systems to support consistency and efficiency
• Use data and reporting to identify areas for improvement and support continuous operational enhancements

Collaboration & Reporting

• Provide regular updates to senior leadership on project status, operational performance, and key initiatives
• Organize and facilitate marketing meetings, including setting agendas, tracking action items, and ensuring follow through, and participate in select leadership meetings to report on progress and support implementation of decisions
• Support cross departmental coordination by tracking action items and ensuring follow through
• Perform other duties as assigned to support the organization’s operations and growth

Compensation & Benefits

• Compensation: Base Salary: $85,000 – $90,000 annually, paid bi-weekly
• 401k Retirement plan with employer match
• Medical, dental, and vision insurance
• Health Savings Account (HSA) and/or Flexible Spending Account (FSA) options
• Employer-paid life and AD&D insurance
• Employee Assistance Program (EAP)
• Paid time off (PTO) and paid holidays

Requirements

• Bachelor's degree in healthcare administration, business, or related field (Master's preferred).
• 3+ years of experience in operations management, HR administration, or healthcare leadership.
• 5+ years of progressive healthcare management experience, including leadership of multi-provider, high-revenue practices.
• Demonstrated experience contributing to and executing on organizational strategy, not solely operational management.
• Proven track record developing and implementing SOPs and performance monitoring systems.
• Demonstrated success in cross-functional leadership, provider relations, and financial oversight.
• In-depth understanding of EHR systems, billing processes, and regulatory compliance.
• Proficient with Microsoft Office Suite and Google Suite or similar software.
• Strong problem-solving skills and analytical mindset, with a proactive, forward-looking approach to practice management.
• Excellent interpersonal, verbal, and written communication skills.
• Excellent time management skills and ability to meet deadlines.
• Ability to work with minimal supervision.
• Willingness to work on site with designated days at each practice office.
• Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines.

About LynLake Centers for Wellbeing

LynLake Centers for WellBeing is an established, integrative group mental health and wellness practice serving the Twin Cities, MN. With more than 240 interdisciplinary clinicians and staff, we are committed to delivering high-quality, collaborative care while creating a supportive and sustainable work environment for clinicians. Our practice is guided by core values of creativity, integrity, and inclusivity, and we offer services across multiple locations with in-person, remote, and hybrid options available.

Clinicians at LynLake benefit from a well-established group practice with strong insurance contracts, integrated in-house referrals, and coordinated interdisciplinary care. We value autonomy alongside accountability and provide trauma-informed practice support, business development resources, and ongoing opportunities for clinical consultation and professional growth. As we continue to grow, we welcome licensed therapists who value collaboration, flexibility, and meaningful clinical work.

LynLake Centers for Wellbeing is committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued, respected, and supported. We believe diversity of backgrounds, experiences, and perspectives strengthens our teams and enhances the care we provide to the communities we serve.

LynLake Centers for Wellbeing is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

LynLake Centers for Wellbeing is also committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment process. Accommodation requests may be submitted to [e-mail].