Practice Manager

Prisma Health Urgent Care; Greenville (SC); On-site; USD 75,000 - 95,000; Full time

Job summary

A healthcare provider in Greenville, SC, is seeking a Practice Manager to oversee daily operational activities, ensuring effective patient care and compliance with regulatory requirements. The role demands at least 3 years of healthcare leadership experience and skills in managing both administrative and clinical teams. If you're a dedicated leader looking to contribute to a mission-driven environment, apply now for this full-time position.

Qualifications

• At least 3 years of healthcare leadership experience.
• Experience in urgent care and occupational medicine preferred.

Responsibilities

• Lead clinical and administrative teams to deliver patient care excellence.
• Create a working environment that engages teammates.
• Manage annual budgets and performance objectives.
• Develop and communicate annual center vision and goals.
• Ensure compliance with policies and regulatory requirements.

Skills

Building and leading high-performance teams

Critical thinking and business analytics

Performance management

Verbal, written, and presentation skills

Staff scheduling

Managing competing priorities

Building and maintaining cross-functional relationships

Education

High School Diploma

Job description

Join to apply for the Practice Manager role at Prisma Health Urgent Care by WellStreet. We have an opening for our Greenville/Upstate locations. Read below to learn more about us!

Overview

Position Summary: Responsible for managing the day-to-day operational activities required to assure a safe and effective patient care environment in the assigned center(s). Manages and directs the responsibilities of assigned administrative and clinical staff to ensure compliance with WellStreet policies and procedures and regulatory requirements. Manages annual budget, develops and achieves desired performance goals, develops and implements center marketing strategies. Partners and collaborates with the assigned Medical Director for continuous clinical excellence. Establishes and sustains an environment that supports the WellStreet mission and core values.

Minimum Qualifications

• Have at least 3 years of healthcare leadership experience with a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT.


• Experience in urgent care and occupational medicine is preferred.


• High School Diploma

Required Skills

• Building and leading high-performance teams


• Critical thinking and business analytics (budget management, goal setting, creative problem solving)


• Performance management (annual performance evaluations, coaching, mentoring, and progressive disciplinary actions)


• Verbal, written and presentation skills across varying professional levels (patients, physicians, clinical staff, senior leadership)


• Staff scheduling


• Managing competing priorities


• Building and maintaining cross-functional relationships

Duties and Responsibilities

• Lead Urgent Care/Occupational Medicine Center’s clinical and administrative teams to deliver consistent patient care excellence, exceptional customer service and operational effectiveness


• Create and foster a working environment that engages teammates and aligns with the WellStreet core values and mission


• Exercise fiscal and operational practices to meet or exceed annual budget and key performance indicators


• Develop and communicate annual center vision and goals


• Partner and collaborate with physician Site Director to ensure clinical standards, regulatory requirements, and operational workflows support the WellStreet mission


• Develop and manage monthly work schedules of administrative and clinical direct reports


• Ensure clinical and administrative teams perform assigned responsibilities in accordance with WellStreet policies and regulatory requirements


• Conduct timely annual performance evaluations and professional development coaching to direct reports


• Hire, manage and retain appropriate clinical and administrative staffing levels to meet patient care needs


• Conduct progressive disciplinary action in accordance with WellStreet Human Resources policies and procedures


• Ensure timely billing, AR and other charge capture reconciliations


• Assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needs


• Partner and collaborate with the Marketing and Public Relations department to develop center-level marketing strategies


• Perform business development activities to promote center growth and local community awareness of urgent care services


• Support the WellStreet vision and mission through active leadership, innovation, collaboration and living the core value


• Perform additional responsibilities as assigned

Experience

• 3 - 5 years: Urgent Care and Occupational Medicine


• 3 - 5 years: Healthcare Leadership

Behaviors

• Leader: Inspires teammates to follow them


• Functional Expert: Considered a thought leader on a subject


• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Self-Starter: Inspired to perform without outside help


• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals


• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job details

• Seniority level: Mid-Senior level


• Employment type: Full-time


• Job function: Management


• Industries: Consumer Services