Practice Manager

Geode Health; Bolingbrook (IL); On-site; USD 55,000 - 90,000; Full time

Job summary

An established industry player in mental health is seeking a dedicated Practice Manager to oversee operations and improve patient care. This role involves leading a team, ensuring compliance with regulations, and maintaining a positive office environment. With a focus on professional development and comprehensive support, this position offers a unique opportunity to make a difference in mental healthcare. Join a rapidly growing organization committed to transforming mental health services and enhancing the patient experience. If you are passionate about leadership and dedicated to quality care, this role is perfect for you.

Benefits

Flexible schedule

Comprehensive admin support

Professional development opportunities

Benefits: medical, dental, vision, life insurance

Paid time off

401k matching

State-of-the-art technology

Qualifications

• Experience in management with a focus on patient care.
• Ability to communicate effectively and maintain confidentiality.

Responsibilities

• Oversee day-to-day operations and maintain positive relationships.
• Train and supervise office personnel while ensuring compliance.

Skills

Leadership and people development skills

Strong interpersonal and communication skills

Proactive, results-oriented, creative problem solver

Ability to prioritize and execute effectively

Experience leading in a complex office environment

Excellent written and verbal communication

Education

Bachelor’s Degree

2-4 years of management experience

Healthcare experience

Job description

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Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to “Transform mental health by making it more accessible, affordable and effective”.

We are looking for a passionate Practice Manager. The ideal candidate will be motivated to join a quickly growing organization and excited to help us improve the care experience for patients and providers. The Practice Manager oversees the day-to-day operations at the office. Most importantly, we’re looking to bring someone into our team who is excited about our mission to improve mental healthcare across the country. Responsibilities range from administrative duties to supporting the clinic’s team.

Practice Manager Job Responsibilities:

1. Maintain professional and positive relationships with patients and staff
2. Lead by example to ensure team successes
3. Monitor and ensure all systems used in the Office are operating at peak effectiveness
4. Provide weekly and monthly reporting
5. Train and supervise office personnel and create training materials
6. Maintain patient data according to company policies
7. Guarantee records are stored securely
8. Handle equipment and supply ordering and resolve issues
9. Complete monthly, quarterly, and annual operational checklists
10. Ensure compliance with privacy and security regulations
11. Manage the appearance of the office
12. Maintain facilities and equipment in accordance with hygiene standards
13. Manage safety regulations including OSHA compliance
14. Monitor and maintain the office budget

Ideal Candidate Profile:

1. Passionate about our mission and inspiring others
2. Self-starter, takes ownership of decisions, no task too big or small
3. Contributes to collective effort within and beyond scope
4. Creative and strategic thinker
5. Lifelong learner open to giving and receiving feedback
6. Organized and process-oriented

Qualifications/Skills:

1. Experience leading in a complex office environment with a calm, focused manner
2. Leadership and people development skills
3. Proactive, results-oriented, creative problem solver
4. Ability to exercise judgment, maintain confidentiality, communicate diplomatically
5. Ability to prioritize and execute effectively
6. Strong interpersonal and communication skills
7. Focus on patient success and quality of care
8. Excellent written and verbal communication, including phone and email etiquette

Education and Experience Requirements:

1. Bachelor’s Degree (preferred)
2. 2-4 years of management experience
3. Healthcare experience (preferred)
4. Experience building and overseeing clinical offices

What We Offer:

1. Competitive compensation
2. Flexible schedule
3. In-person and virtual patient visits
4. Comprehensive admin support (front office, accounting, HR, etc.)
5. Professional development opportunities
6. Clinical community, support, and leadership
7. Benefits: medical, dental, vision, life insurance, disability, paid time off, 401k matching
8. State-of-the-art technology

Why Work for Geode Health?

At Geode Health, we are committed to providing the best mental health care and supporting our providers with unmatched resources. Backed by KKR, we aim to increase access and improve outcomes nationwide. Join us in this rapidly growing movement.

Learn more at www.geodehealth.com.

We are an Equal Opportunity Employer, respecting and empowering diverse individuals and perspectives.