Practice Customer Engineer, Apigee, Google Cloud

Google; Chicago (IL); On-site; USD 152,000 - 221,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision

Life Insurance

Disability Insurance

401(k) match

PTO 20 days

Sick Time 40h

Maternity Leave

Baby Bonding Leave

Holidays 13 days

Job summary

Google Cloud is seeking a Practice Customer Engineer specializing in Apigee to partner with technical Sales teams and differentiate Google Cloud for customers. You will develop architectures, proofs-of-concept, and demos to sell highly specialized solutions while accelerating adoption of complex workloads.

You will engage with customers to understand business and technical needs, presenting practical solutions that demonstrate value of Google Cloud.

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Technical experience demoing, prototyping, or workshopping with customers.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.

Responsibilities

• Drive the technical solution for complex workloads within Apigee/Application Integration product areas to support the sales cycle from technical evaluation through customer ramp.
• Provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers as a technical advisor and build lasting relationships.
• Leverage learnings to contribute to reusable solutions and assets with the Go-To-Market team.
• Document and prioritize customer feature requests and issues within Product and Engineering systems.

Skills

Cloud native architecture

Customer-facing

Technical prototyping

Executive engagement

Education

Bachelor's degree in a technical field

Tools

Kubernetes

API Integration

OAuth/SAML/JWT/SSO

Google Cloud

Job description

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; Atlanta, GA, USA; New York, NY, USA; Seattle, WA, USA; Sunnyvale, CA, USA.

Minimum qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Technical experience demoing, prototyping, or workshopping with customers.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.

Preferred qualifications

• Experience with modern application development, container orchestration systems, middleware technologies, API, and integration platforms.
• Experience with integration architecture patterns, security protocols, enterprise messaging patterns (e.g., APIs, SOA, ESB, or BPM).
• Experience with cloud technologies including SaaS applications, iPaaS, business automation solutions, Cloud infrastructure, Agentic AI, and cloud networking.
• Knowledge of security and understanding of popular API security technologies such as OAuth, mTLS, SAML, JWT, and SSO.
• Understanding of Google Cloud, multi and hybrid-cloud strategies, and associated technologies.

About The Job

As a Practice Customer Engineer (CE) with a specialty in Apigee, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of complex, specialized workloads. You will leverage your deep expertise in our most strategic product areas, in partnership with Platform CEs, to develop architectures and prototypes, proofs-of-concept, and demos to sell new, highly specialized solutions to customers. You will solve customer challenges and provide a critical feedback loop to influence customers and product development.

You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $221000 (USD) + 42.86% bonus target + equity + benefits

Responsibilities

• Drive the technical solution for complex workloads within Apigee/Application Integration product areas to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
• Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .