Practice Customer Engineer, Apigee, Google Cloud

Google Inc.; Chicago, Atlanta (IL, GA); On-site; USD 152,000 - 221,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid Time Off (20 days/year)

Sick Time (40 hours/year)

Maternity Leave (28-30 weeks)

Baby Bonding Leave (18 weeks)

13 paid holidays/year

Job summary

Google Inc. in the United States is seeking a Practice Customer Engineer with Apigee expertise to accelerate technical wins and adoption of complex workloads for Google Cloud.

You will develop architectures, prototypes, proof-of-concepts, and demos to sell specialized solutions while influencing customers and product development. You will work with Platform CEs and sales teams, demonstrate organizational and presentation skills, and deliver practical solutions that align with customer business

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• Minimum 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience demoing, prototyping, or workshoping with customers.
• Experience engaging with technical stakeholders or executive leaders.

Responsibilities

• Drive the technical solution for complex workloads within Apigee/Application Integration to support the sales cycle from technical evaluation through customer ramp.
• Combine sales strategies with development and prototyping to provide customer-tailored solutions and secure buy-in.
• Provide deep technical consultation to customers as a trusted advisor and build lasting relationships.
• Leverage customer-engagement learnings to create reusable assets with the Go-To-Market team.
• Document and prioritize customer feature requests and issues within management systems.

Skills

Cloud native architecture

Customer-facing experience

Prototyping / demos

Stakeholder influence

Technical consulting

Education

Bachelor's degree in a technical field

Tools

Apigee

Google Cloud

Kubernetes

OAuth / SAML / JWT / SSO

Job description

• link Copy link

corporate_fare Google place Chicago, IL, USA ; Atlanta, GA, USA ; +4 more ; +3 more

Advanced

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders;deep expertise in domain.

• link Copy link

info_outline X In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; Atlanta, GA, USA; New York, NY, USA; Seattle, WA, USA; Sunnyvale, CA, USA.

• Bachelor's degree in a technical field or equivalent practical experience.
  
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Technical experience demoing, prototyping, or workshopping with customers.
• Experience engaging with, or presenting to, technical stakeholders or executive leaders.

Preferred qualifications:

• Experience with modern application development, container orchestration systems, middleware technologies, API, and integration platforms.
  
• Experience with integration architecture patterns, security protocols, enterprise messaging patterns (e.g., APIs, SOA, ESB, or BPM).
  
• Experience with cloud technologies including SaaS applications, iPaaS, business automation solutions, Cloud infrastructure, Agentic AI, and cloud networking.
  
• Knowledge of security and understanding of popular API security technologies such as OAuth, mTLS, SAML, JWT, and SSO.
  
• Understanding of Google Cloud, multi and hybrid-cloud strategies, and associated technologies.

About the job

As a Practice Customer Engineer (CE) with a specialty in Apigee, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of complex, specialized workloads. You will leverage your deep expertise in our most strategic product areas, in partnership with Platform CEs, to develop architectures and prototypes, proofs-of-concept, and demos to sell new, highly specialized solutions to customers. You will solve customer challenges and provide a critical feedback loop to influence customers and product development.

You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

About the job

As a Practice Customer Engineer (CE) with a specialty in Apigee, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of complex, specialized workloads. You will leverage your deep expertise in our most strategic product areas, in partnership with Platform CEs, to develop architectures and prototypes, proofs-of-concept, and demos to sell new, highly specialized solutions to customers. You will solve customer challenges and provide a critical feedback loop to influence customers and product development.

You will have excellent organizational, communication, and presentation skills, engaging with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $221000 (USD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google.

• Drive the technical solution for complex workloads within Apigee/Application Integration product areas to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
  
• Combine sales strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
  
• Provide deep technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
  
• Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
  
• Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.