Practice Coordinator

Tenet Healthcare; West Palm Beach (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Generous paid time off

Career development opportunities

Health savings accounts

Job summary

Tenet Physician Resources seeks a Medical Office Coordinator to join the Paley Orthopedic & Spine Institute team. You will greet patients, answer phones, schedule appointments, verify demographics and insurance, process referrals, and manage front desk operations.

You will also handle charge entries, patient balances, and daily reconciliation, while ensuring accurate medical records and courteous interactions with patients and staff.

Qualifications

• High School Diploma or GED required.
• 5 years of experience in a physician practice preferred.
• Completion of Medical Office Assistant program preferred.
• Healthcare management/administration certification preferred.
• EMR/EHR experience preferred (NextGen or Athena).
• Proficiency with Windows, Word, Outlook and Internet required.
• Flexible/adaptive in a complex, matrix environment.

Responsibilities

• Greet patients, answer phones and schedule appointments.
• Collect accurate patient demographics and verify insurance.
• Process referrals and manage data entry tasks.
• Coordinate daily operations of the physician office, including medical records, scheduling, front desk oversight, appointments, and office supply orders.
• Handle charge entry and patient balance processing; reconcile charges and payments daily.
• Provide courteous, patient-focused service and explain procedures as needed.
• Review and manage medical records for accuracy.
• Coordinate office operations across patient, physician and staff interactions.

Education

High School Diploma/GED

5 years of experience in a Physician Practice

Completion of Medical Office Assistant program

Healthcare management/administration certification

EMR/EHR experience, NextGen or Athena

Proficiency in Windows (Word, Outlook, Internet)

Willingness to be flexible in a matrix environment

Job description

Overview

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

The Medical Office Coordinator is responsible for greeting patients, answering phones, and scheduling appointments. The collection of accurate patient demographics, insurance verification, referral processing, and various other areas of data entry. Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies. Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments.

Responsibilities

• Greeting patients, answering phones and scheduling appointments
• Collection of accurate patient demographics
• Answers telephones in a prompt and courteous manner
• Insurance verification
• Referral processing
• Will be responsible for charge entry and patient balance processing and the daily reconciliation of charges and payments
• Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations
• Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner
• Manage, copy, and review medical records to ensure accuracy
• Coordinates the daily operations of the physician office, including the medical records process, patient and physician scheduling, overseeing the front desk, confirming appointments, and ordering office supplies

Qualifications

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience required to perform the job.

• High School Diploma/GED
• 5 years of experience in a Physician Practice preferred
• Completion of Medical Office Assistant program preferred
• Healthcare management/administration certification preferred
• EMR/EHR experience preferred, NextGen or Athena experience preferred
• Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required
• Willingness to be flexible and adaptable in a complex, matrix environment

Organization Description

The mission of the Paley Orthopedic & Spine Institute is to provide some of the most technologically advanced treatments to improve the lives of those who suffer from congenital, developmental and post-traumatic orthopedic conditions. Serving children and adults from the local community, the United States and the world, the Paley Orthopedic & Spine Institute offers comprehensive, coordinated care from an experienced team of professionalsdesigned for the specific needs of each patient. At the Paley Orthopedic & Spine Institute, our treatment philosophy focuses on reconstruction over amputation and a commitment to preserving limbs and joints and restoring function.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. http://www.uscis.gov/e-verify The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.